Delivery Executive

3 days ago

Calgary, Alberta, Canada SAP Full time
Job Summary

We are seeking a highly skilled Delivery Executive to join our team at SAP. As a key member of our delivery team, you will be responsible for providing effective project/program oversight for one or more Value or Strategic accounts.

Key Responsibilities
  • Assist the SAP license sales team in closing software deals by providing implementation planning and estimating, and coordinating multiple SAP LOBs and partners as required.
  • Build credibility and trust with Strategic & Value Account customers in solution support solution implementation phase.
  • Manage overall services relationships between customers, partners, and SAP to ensure projects/programs are delivered on-time, within budget, and with high customer satisfaction.
  • Identify and develop business opportunities, create long-term value plans with customers to achieve business objectives, and expand SAP services on the account.
  • Provide guidance to the SAP project team, including resource strategy, issue and escalation management, project execution, and general information.
  • Work with the Client Partner to expand business and inform Management of opportunity status and revenue KPIs for Value or Strategic Accounts.
  • Support administrative and cultural excellence by demonstrating behaviors consistent with our values-based culture.
Requirements
  • 7+ years of program management experience in 4+ SAP Software project lifecycles.
  • Must have experience delivering software in Enterprise Environments (Fortune 100 or larger).
  • Must have superior project financials business acumen (forecasting, allocated revenue, etc.).
  • Must be PMP Certified.
  • Bachelor's degree is required, Master's degree preferred.
Additional Requirements
  • 10+ years of SAP services sales and delivery experience, including services management experience. Major Systems Integrator experience preferred.
  • ERP implementation leadership experience.
  • Track record of achieving revenue and margin goals while managing multiple client projects of meaningful scope and duration.
  • Proven ability to build trusted relationships at the client executive level.
  • Ability to effectively manage and resolve client escalations.
  • Demonstrated leadership by example style in managing teams and clients.

SAP is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity and promotes equal opportunities for all employees.

Requisition ID: | Work Area: Consulting and Professional Services | Expected Travel: 0 - 70% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

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