Senior Customer Relationship Manager

1 day ago


Mississauga, Ontario, Canada Pivotal Integrated HR Solutions Full time

Pivotal Integrated HR Solutions is seeking a skilled Senior Customer Relationship Manager to join our team. This role offers an attractive salary of $65,000 - $85,000 per annum.

About the Role

This is a key opportunity for an experienced professional to lead customer relationships and drive business growth. The successful candidate will be responsible for delivering exceptional customer experiences, building strong relationships with clients, and driving revenue growth through proactive engagement.

Key Responsibilities
  • Become the trusted primary contact for approximately 200 retail accounts
  • Create and present customized KPI reports, PowerPoint business reviews, and optimization analyses
  • Support sales initiatives to boost revenue in your territory
Requirements

To be successful in this role, you will need:

  • A Bachelor's Degree or Diploma
  • Bilingual proficiency in French and English
  • 3-5 years' experience in Customer Service, Sales, Supply Chain, or Account Management
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Access, Outlook)
  • Experience with SAP or JD Edwards is a plus
Benefits

We offer a hybrid work environment with 3 days remote working per week. As a valued member of our team, you will also have opportunities to engage with diverse clients and challenging projects.



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