Senior Brand Relationship Manager

4 weeks ago

Mississauga, Ontario, Canada TD SYNNEX Full time

About the Opportunity:

We are seeking a highly skilled individual to support our partners in nationwide and global efforts. This role involves identifying, developing, and managing multiple brand customer relationships at the corporate management level. The successful candidate will position TD SYNNEX's overall value and provide strategic direction to local management to drive maximum market share.

Key Responsibilities:

  • Proactively communicate with customers to identify satisfaction issues and root causes of any perceived problems.
  • Design and implement corrective action plans to resolve issues and improve customer relations.
  • Coordinate action plan requirements with appropriate support groups (e.g., TD SYNNEX Services).
  • Own and manage the strategy for the customer, ensuring it aligns with their business vision.
  • Ensure cross-divisional teamwork to leverage TD SYNNEX's value in achieving the customer's business goals.

Requirements:

  • 6+ years of sales experience.
  • Bachelor's degree or equivalent experience.
  • Expert knowledge of assigned product/service lines and how they integrate with the organization's overall offerings.
  • Experience managing a cross-section of large and complex accounts.
  • Ability to work under very limited direction with considerable latitude in determining the best approach to sales and service tasks.
  • Strong rapport with existing clients and the ability to interact directly with new prospects to build the customer base and increase sales.
  • Ability to provide valuable input to sales management.

What We Offer:

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

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