Residential Leasing Agent

1 month ago

Ottawa, Ontario, Canada Taggart Group of companies Full time
Job Title: Residential Leasing Agent

Taggart Realty Management is seeking a highly skilled Residential Leasing Agent to join our team in downtown Ottawa. As a key member of our property management team, you will be responsible for ensuring that we minimize portfolio vacancies and provide exceptional service to current and prospective tenants.

Main Responsibilities:

  • Recording and updating details of prospective tenants, rental traffic into computer database/rental tracking.
  • Respond to customer telephone and email inquiries about available suites.
  • Examining properties and informing maintenance staff of issues.
  • Advertising available properties and conducting property tours as part of marketing activities.
  • Booking and showing apartments to potential tenants.
  • Screening prospective tenants to ensure they meet eligibility requirements.
  • Completing lease applications and assisting with verification of application information.
  • Completion of leases & provide signed lease and lease documents to the Property Manager.
  • Create welcome packages for new tenants.
  • Communicate with the team and update move-in/out reports.
  • Provide weekly rental updates to the Property Manager.
  • Inspecting properties when tenants take occupation and vacate.
  • Liaising with tenants to provide information and address their complaints and concerns.
  • Maintaining and storing documentation effectively.
  • Accepting rent payments, security deposits and other applicable fees.

Requirements:

  • Minimum of 5 years of experience in a previous rental agent role.
  • A high school diploma is required, with a college certificate as an asset.
  • Proficient knowledge of the real estate industry, property management principles and relevant legislation.
  • Valid Class G driver's license with the ability to travel throughout the City.
  • Outstanding communication skills, both verbal and written. A prior sales background is considered an asset.
  • Excellent negotiation and problem-solving skills.
  • Strong people skills, with a high regard for exceptional customer service.
  • Available to work extended hours, evenings and weekends.

Accommodation:

The Taggart Group of Companies is an equal opportunity employer. All qualified applicants are considered without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, gender, sexual orientation, age, marital status, physical or mental handicap, or financial ability.

In accordance with the Accessibility for Ontarians with a Disabilities Act, we're committed to providing accommodations for people with disabilities in all aspects of the recruitment and selection process. If you require accommodation or special assistance, please send an email to hr@taggart.ca with your request. Your information will be treated as confidential.

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