Leasing Specialist

1 month ago

Ottawa, Ontario, Canada Lepine Apartments Full time
Leasing Agent Job Description

Purpose:

The Leasing Agent is a key role in achieving leasing targets by closing leases in alignment with company goals, conditions, guidelines, policies, and values. This position requires the Leasing Agent to work a schedule that efficiently ensures the Leasing Office is staffed during business hours, as determined by the Director of Leasing.

Responsibilities:

  • Meet or exceed leasing targets and profile as set by the Director of Leasing.
  • Develop a thorough understanding and practical knowledge of the Lépine product, including apartments, buildings, lifestyle, and the value proposition of leasing versus buying.
  • Fully understand and adhere to the conditions, guidelines, policies, procedures, and values outlined in the Leasing Centre Manual and Property Management Manual, ensuring that all leasing activities comply with these standards.
  • Collaborate with other Leasing Centre and Lépine staff to ensure a smooth and pleasant customer journey from the first contact to becoming a tenant.
  • Attend shows and special events as required to promote leasing opportunities.
  • Ensure information systems are up-to-date with lead/prospect contact information and that all administration (both paper-based and online) is accurate, complete, and timely.
  • Stay fully informed about current and emerging marketing and advertising activities, providing input based on experience and feedback from various campaigns.
  • Stay aware of recent, current, and emerging developments, such as competitor projects, that may require adaptations to the customer message.
  • Continuously improve Leasing Centre practices and processes to enhance efficiency, reduce errors, and improve both the customer and staff experience. Promote a culture of learning and collaboration within the team.

Requirements:

  • Proven experience in leasing, real estate, or a related field.
  • Strong understanding of property management and leasing principles.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficient in using information systems and software relevant to leasing activities (e.g., CRM systems).

Role-Specific Requirements:

  • Availability to work flexible hours, including evenings and weekends, as needed to ensure the Leasing Office is appropriately staffed.
  • Willingness to attend industry events and shows to represent the company and generate leads.
  • Strong organizational skills with attention to detail in managing documentation and client interactions.

Why Work for Lépine Apartments?

  • Competitive Wages: Earn more than just a salary – join a team where your hard work is recognized and rewarded.
  • Inclusive Work Environment: Be a part of a diverse and welcoming workplace culture, where every voice is valued.
  • Career Growth Opportunities: Forge your path to success with opportunities for professional development, mentorship, and advancement within our organization.
  • Flexible Health Care Spending Account: Take control of your well-being with a flexible health care spending account that allows you to tailor your benefits to suit your individual needs and priorities.
  • RRSP/DPSP Contribution Plan: Secure your financial future with our retirement savings plans, including RRSP and DPSP contributions.
  • Referral Bonus Program: Share in our success by referring top talent to our team and be rewarded through our generous referral bonus program.
  • Vacation Packages: Enjoy ample time off to rest, recharge, and explore with our competitive vacation policy, ensuring a healthy work-life balance.
  • Paid Sick Leave: Prioritize your health and well-being without sacrificing income. Benefit from three paid sick leave days per year, ensuring you can take the time you need to recover.

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