Air Canada Vacations Representative

5 days ago


Montreal, Quebec, Canada Vacances Air Canada Air Canada Vacations Full time

Welcome to the world of travel and tourism As an Air Canada Vacations Representative, you will be responsible for delivering exceptional customer service and promoting our vacation packages to travel agencies and consumers.

Key Responsibilities:

  • Meet and surpass customer service and sales objectives
  • Offer unparalleled customer service and care for customers, travel agencies, and consumers alike
  • Utilize selling and upselling techniques to close vacation package bookings
  • Demonstrate professionalism in all interactions
  • Act efficiently and accurately when booking reservations using our in-house systems

Requirements:

  • College diploma in Tourism or relevant work experience
  • Sales experience with the ability to recognize sales opportunities
  • Initiative, adaptability, attention to detail, and good judgment
  • Bilingualism (English and French) and strong communication skills
  • Working proficiency of reservation systems (e.g., TTS)

About You:

  • You are a motivated and enthusiastic individual with a passion for travel and customer service
  • You have excellent communication and interpersonal skills
  • You are able to work in a fast-paced environment and adapt to changing situations

What We Offer:

  • A competitive starting salary of $17/hour
  • A $1 shift premium for shifts starting before 8:00am and after 6:00pm, as well as full weekend shifts
  • Exciting travel privileges and discounts after 6 months of service
  • Eligibility for an Annual Incentive Plan
  • A one-time incentive of $2,000 ($1,000 paid after 6 months, $500 paid after 9 months, and $500 paid after 12 months)
  • Flexible work arrangements
  • Job shadowing and opportunity for growth within the organization
  • Comprehensive Group Health insurance
  • Access to a Telemedicine platform with online medical consultations
  • Company pension plan with employer match
  • Employee Share Ownership Plan
  • Tuition reimbursement of up to $5,000 per year
  • Wellness Reimbursement for expenses of up to $300 per year

Estimated Salary Range: $40,000 - $60,000 per year

The estimated salary range is based on the location and the level of experience required for the position.



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