Enterprise Account Manager

4 weeks ago

Toronto, Ontario, Canada Softchoice Full time

Why You'll Thrive at Softchoice:

We're a software-focused IT solutions and services provider that empowers organizations to be agile and innovative. Our team helps businesses seize the opportunities of digital transformation by challenging customers to disrupt and innovate.

The Impact You'll Make:

As a Senior Enterprise Sales Professional, you'll be actively involved in the management, retention, and growth of our current customer base. You'll work in a coordinated sales approach with your account teams, presales, and operational resources to drive new business and expand existing relationships.

Your Key Responsibilities:

  • Assist customers in overcoming business challenges by utilizing our resources, presales teams, and vendor partners.
  • Partner with the Account Executive to develop, manage, and maintain client accounts and relationships.
  • Manage customer relations on a face-to-face basis, taking ownership of software and hardware asset management.
  • Drive new business and expand existing business with a focus on asset management, vendor buying account growth, and partner services attach.
  • Contribute to the Account Executive's strategic plan and take ownership of account governance activities.
  • Train and coach new team members on the role and responsibilities of the Enterprise Account Manager.

What We're Looking For:

  • 3+ years of proactive account management experience within the Enterprise segment and a proven track record of success.
  • B2B technology sales experience required.
  • Solid business acumen with a strong understanding of Salesforce and sales funnel management.
  • Proven ability to pursue net new clients, develop business, and network with passion.
  • Strong written and verbal communication skills.
  • High-level commitment to exceptional customer service and relationship building.
  • Understanding of solution selling and creating value for business clients.
  • Strong problem-solving, organizational, and interpersonal skills.
  • A driven, self-motivated attitude with the ability to work individually and in a team environment.

About Softchoice:

We're a trusted technology services and solutions provider in North America. Our team is committed to creating success for our customers and their people. We offer hybrid and remote working opportunities, comprehensive benefits, and opportunities for career growth.

Why People Love Working Here:

  • We offer hybrid and remote working opportunities.
  • Comprehensive benefits from day one of employment.
  • Meaningful work and opportunities for career growth.
  • Two paid volunteer days per year to give back to a cause of your choice.
  • Opportunities to build and grow a career in the technology industry.
  • Recognized as a Best Workplace in Canada by the Great Place to Work Institute for 19 consecutive years.

Inclusion & Equal Opportunity Employment:

We're an equal opportunity employer committed to diversity, inclusion, and belonging. We welcome applications from all qualified candidates and are committed to creating a workplace that is inclusive and respectful of all employees.

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