Terrain Park Operations Manager
2 weeks ago
The Terrain Park Manager will oversee the day-to-day operations of the terrain parks, ensuring a high-quality product for our customers. This role involves managing all aspects of the terrain parks, including employee management, quality and safety control, design and maintenance, and organization of events.
Key Responsibilities- Recruit, train, and supervise terrain park staff on standard operating procedures, maintenance techniques, and information recording.
- Oversee the design, construction, and maintenance of terrain parks.
- Perform maintenance tasks such as raking, shoveling, salting, and inspecting features based on traffic and snow conditions.
- Document maintenance and inspections in the daily conditions report, including weather and snow conditions for liability purposes.
- Track hourly and daily traffic counts for all terrain park zones for statistical analysis and monitor rider ability levels.
- Plan weekly builds and create post-build reports.
- Interact with customers to educate them on terrain park rules, etiquette, and safety tips.
- Prioritize safety and risk management.
- Coordinate social media and events with Marketing/Events teams.
- Collaborate with the Mountain Operations Manager and Safety Manager to ensure terrain parks meet and exceed safety regulations.
- 5+ years experience within The Terrain Park industry and Ski Resort operations.
- Strong understanding of Freestyle Terrain and design experience.
- Ability to operate a Snowcat is an asset (not required).
- Experience with welding, carpentry, and basic construction experience an asset.
- Ability to work in all weather conditions, and rotating schedule including early mornings and late nights.
- Ability to lift and move heavy objects.
- Ability to work early mornings and overnight shifts (if necessary).
- Flexibility with scheduling with possible rotating shift.
- Ability to follow direction, provide leadership and guidance to team and entire Mountain Operations Department.
The Terrain Park Manager performs 75% of their duties outdoors in mountain weather conditions. 25% indoors completing admin, payroll, planning, and scheduling.
Compensation and Benefits$54,000 up to $57,000 annually
All positions are eligible for the following benefits and perks:
- Free Seasonal Access Pass
- Discounts at the resort's restaurants, retail, and rental outlets
- Referral Bonus Program
- Public Transit subsidies
- Free or discounted lift tickets at many other resorts (winter/summer)
- Access to free Employee and Family Assistance Program
- Excellent training and professional development
- Northland Properties friends and family discounts program including hotels, restaurants, and recreation.
Full-time, year-round positions are also eligible for these:
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans
- RRSP matching plan after 1 year of service
- Free access passes for dependents
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