Medical Office Coordinator

4 weeks ago

Toronto, Ontario, Canada Baycrest Full time

Baycrest is seeking a skilled Medical Office Coordinator to join our team. This role plays a vital part in ensuring the smooth operation of our medical office, providing exceptional patient care and administrative support.

About the Role

This is a full-time position that requires strong organizational and communication skills, as well as the ability to multitask and work effectively in a fast-paced environment. The successful candidate will be responsible for managing new referrals, registering patients, discharging patients, and maintaining/updating provider clinic schedules.

The ideal candidate will have a completion of a recognized post-secondary Medical Office Administration program or similar, with two years related experience preferred. Experience with Meditech, Accuro is also an asset. Strong computer skills, including MS Word, Excel, Outlook, and proficiency in using voicemail systems are required.

We offer a competitive salary range of $45,000 - $65,000 per year, depending on experience, plus a comprehensive benefits package, including vacation entitlement, extended health and dental plan, and access to 24/7 Employee Assistance Program.

Baycrest is committed to diversity, equity, and inclusion and welcomes applications from all qualified candidates.

Responsibilities include:

  • Providing excellent service throughout the client's visit and at every interaction with clients/family and clinic team
  • Liaising with various external agencies and ensuring completion of referrals and other supporting documents requested by the team
  • Consistently adhering to clinic specific Standard Operating Procedures (S.O.P.'s) for established office admin. processes
  • Maintaining charts organized for clinic days to ensure optimal workflow and documents filed in a timely manner
  • Efficient, thorough, and accurate use of the computerized information system
  • Accurately performing timekeeping payroll duties as assigned
  • Maintaining and compiling databases as required
  • Orders and maintains office and clinical supplies and equipment as required

Qualifications include but are not limited to:

  • Completion of a recognized post-secondary Medical Office Administration program or similar
  • Two years related experience preferred
  • Experience with Meditech, Accuro preferred
  • Demonstrated knowledge of medical terminology
  • Excellent computer skills, including MS Word, Excel, Outlook
  • Willingness and ability to learn all additional necessary computer programs required for this position
  • Proficient at using a voicemail system that uses email to save messages
  • Excellent written and verbal communication skills that demonstrate an efficient and solutions-oriented approach to working with others
  • Knowledge of OHIP Card validation

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