BDC Representative

4 weeks ago


Brampton, Ontario, Canada Mercedes-Benz Brampton Full time

Job Summary

We are seeking a highly motivated and results-driven BDC Representative to join our team at Mercedes-Benz Brampton. As a key member of our sales department, you will be responsible for ensuring customer satisfaction and driving sales growth through effective communication and relationship-building skills.

Key Responsibilities

  • Make 80-100 outbound calls daily to follow up with customers and ensure their satisfaction with their visit.
  • Handle incoming calls and respond to customer inquiries in a timely and professional manner.
  • Coach and motivate the team to improve overall performance and achieve sales goals.
  • Follow up on customer inquiries and resolve any issues in a prompt and efficient manner.
  • Handle database leads and create appointments for the Sales Department.
  • Follow up with past customers in the database to ensure their satisfaction and identify opportunities for growth.

Requirements

  • Excellent communication skills (good verbal skills and a clear speaking voice).
  • Prior experience in a customer service role is required.
  • Must be comfortable with computers and technology systems.
  • Strong record of customer satisfaction results.
  • Team-oriented individual with strong time management skills.
  • Must have the drive and desire to meet production goals and expectations.

About Us

At Mercedes-Benz Brampton, we value our employees and strive to create a positive and supportive work environment. We offer opportunities for growth and development, as well as a competitive compensation package. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



  • Brampton, Ontario, Canada Performance Auto Group Full time

    Job Summary:We are seeking a highly motivated and results-driven BDC Sales Representative to join our team at Performance Auto Group. As a BDC Sales Representative, you will be responsible for communicating effectively with customers, scheduling appointments, and utilizing dealership call scripts to drive sales.Key Responsibilities:Communicate effectively...

  • BDC Representative

    4 weeks ago


    Brampton, Ontario, Canada Mercedes-Benz Brampton Full time

    Job Summary:We are seeking a highly motivated and results-driven BDC Representative to join our team at Mercedes-Benz Brampton. As a key member of our sales department, you will be responsible for ensuring customer satisfaction through effective communication and follow-up.Key Responsibilities:Make 80-100 outbound calls daily to follow up with customers and...

  • BDC Representative

    4 weeks ago


    Brampton, Ontario, Canada Mercedes-Benz Brampton Full time

    Job SummaryWe are seeking a highly motivated and results-driven BDC Representative to join our team at Mercedes-Benz Brampton. As a key member of our sales team, you will be responsible for ensuring exceptional customer satisfaction and driving sales growth.Key ResponsibilitiesMake 80-100 outbound calls daily to follow up with customers and ensure...


  • Brampton, Ontario, Canada Performance Auto Group Full time

    Job Summary We are seeking a highly skilled and customer-focused BDC Service Representative to join our team at Performance Auto Group. As a BDC Service Representative, you will be responsible for providing exceptional customer service, scheduling service appointments, and coordinating internal work with our Service, Parts, and Sales Department staff. Key...

  • BDC Representative

    4 weeks ago


    Brampton, Ontario, Canada The Humberview Group Full time

    Job Title: BDC Representative - Customer Service ExpertAbout the Role:We are seeking a highly motivated and customer-focused individual to join our Business Development Centre (BDC) team as a BDC Representative. As a key member of our Sales department, you will be responsible for delivering exceptional customer service and assisting our customers with their...


  • Brampton, Ontario, Canada Performance Auto Group Full time

    Job Summary:We are seeking a highly skilled and customer-focused BDC Service Representative to join our team at Performance Auto Group. As a key member of our service team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our clients.Key Responsibilities:Communicate effectively with customers through...


  • Brampton, Ontario, Canada Performance Auto Group Full time

    Job Summary:We are seeking a highly motivated and results-driven BDC Sales Representative to join our team at Performance Auto Group. As a key member of our sales team, you will be responsible for communicating effectively with customers, scheduling appointments, and utilizing dealership call scripts to achieve daily/weekly/monthly goals.Key...


  • Brampton, Ontario, Canada Performance Auto Group Full time

    Job SummaryWe are seeking a highly motivated and customer-focused BDC Service Representative to join our team at Performance Auto Group. As a key member of our service team, you will be responsible for delivering exceptional customer service, building strong relationships with our clients, and ensuring a seamless service experience.Key...


  • Brampton, Ontario, Canada Performance Auto Group Full time

    About the Role:We are seeking a highly motivated and results-driven BDC Sales Representative to join our team at Performance Auto Group. As a key member of our sales team, you will be responsible for communicating effectively with customers, scheduling appointments, and utilizing dealership call scripts to drive sales.Key Responsibilities:Communicate...


  • Brampton, Ontario, Canada Performance Auto Group Full time

    Key Responsibilities:Communicate effectively with customers through various channels.Schedule appointments and manage customer interactions.Utilize dealership scripts and templates to enhance customer experience.Update CRM systems with relevant customer information.Study products and services to provide accurate information.Requirements:1-2 years of...

  • Bdc Representative

    5 months ago


    Brampton, Canada The Humberview Group Full time

    Mercedes-Benz Brampton is looking for a **BDC** Representative** to join their team in Brampton. The **Business Development Centre (BDC) **works with our dealership's Service department to deliver high-quality customer service and assist our customers with their inquiries and needs. The **BDC** Representatives** help turn customer's concerns and reminders...

  • Bdc Representative

    6 months ago


    Brampton, Canada The Humberview Group Full time

    Mercedes-Benz Brampton is looking for a **BDC** Representative** to join their team in Brampton. The **Business Development Centre (BDC) **works with our dealership's Sales department to deliver high-quality customer service and assist our customers with their inquiries and needs. The **BDC** Representatives** help turn online leads into appointments, and...

  • Bdc Representative

    3 months ago


    Brampton, Canada The Humberview Group Full time

    Mercedes-Benz Brampton is looking for a **BDC** Representative** to join their team in Brampton. The **Business Development Centre (BDC) **works with our dealership's Sales department to deliver high-quality customer service and assist our customers with their inquiries and needs. The **BDC** Representatives** help turn online leads into appointments, and...

  • Bdc Representative

    2 months ago


    Brampton, Canada The Humberview Group Full time

    Mercedes-Benz Brampton is looking for a **BDC** Representative** to join their team in Brampton. The **Business Development Centre (BDC) **works with our dealership's Sales or Service department to deliver high-quality customer service and assist our customers with their inquiries and needs. The **BDC** Representatives** help turn online leads into...


  • Brampton, Canada Performance Auto Group Full time

    **Drive for Excellence** Since 2015 **AutoPlanet Brampton** has strived on innovation as Ontario’s largest indoor pre-owned dealership. With over 1000 vehicles, we aim at being progressive and dynamic in everything we do. We are committed to putting our team and guests first which is why we have achieved a high guest satisfaction rating and a relaxed...


  • Brampton, Canada Auto Planet Full time

    **Drive for Excellence** **AutoPlanet Brampton** has strived on innovation as Ontario’s largest indoor pre-owned dealership. With over 1000 vehicles, we aim at being progressive and dynamic in everything we do. We are committed to putting our team and guests first which is why we have achieved a high guest satisfaction rating and a relaxed buying...


  • Brampton, Canada Auto Planet Full time

    Drive for Excellence Since 2015 **AutoPlanet Brampton **has strived on innovation as Ontario’s largest indoor pre-owned dealership. With over 1000 vehicles, we aim at being progressive and dynamic in everything we do. We are committed to putting our team and guests first which is why we have achieved a high guest satisfaction rating and a relaxed buying...


  • Brampton, Canada Auto Planet Full time

    **Drive for Excellence** Since 2015 **AutoPlanet Brampton **has strived on innovation as Ontario’s largest indoor pre-owned dealership. With over 1000 vehicles, we aim at being progressive and dynamic in everything we do. We are committed to putting our team and guests first which is why we have achieved a high guest satisfaction rating and a relaxed...


  • Brampton, Canada Auto Planet Full time

    **Drive for Excellence** Since 2015 **AutoPlanet Brampton** has strived on innovation as Ontario’s largest indoor pre-owned dealership. With over 1000 vehicles, we aim at being progressive and dynamic in everything we do. We are committed to putting our team and guests first which is why we have achieved a high guest satisfaction rating and a relaxed...

  • Bdc Coordinator

    3 months ago


    Brampton, Canada OpenRoad Auto Group Full time

    **UNLIMITED POSSIBILITIES AHEAD** Position: BDC Coordinator Status: Service Full-Time Dealership: OpenRoad Honda Department: Service We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn...


  • Brampton, Canada Performance Auto Group Full time

    **Drive for Excellence** **Bolton Honda** is an award-winning team who for over 10 years has been dedicated to guest satisfaction. A winner of Honda’s Driving Excellence Award, we thrive on working towards being the best at what we do. **About Us** Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive...


  • Brampton, Canada Performance Auto Group Full time

    **Here we GROW Again!** Performance Auto Group is thrilled to announce the newest addition to our growing family **Performance Kia Mayfield!** Located at **85 Ace Drive, Brampton ON, L6R 3Y2** in the new Mayfield Automall in North Brampton**, **our new, state of the art dealership will be sure to wow you! **Performance Kia Mayfield** is looking for a...


  • Brampton, Canada Performance Auto Group Full time

    **Drive for Excellence** **Bolton Honda** is an award-winning team who for over 10 years has been dedicated to guest satisfaction. A winner of Honda’s Driving Excellence Award, we thrive on working towards being the best at what we do. **About Us** Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive...

  • BDC Representative

    5 months ago


    Brampton, Canada Mercedes-Benz Brampton Full time

    Job Duties : Make 80-100 outbound calls each day to follow up and ensure customers satisfaction with their visit.  Handling incoming calls. Handle inbound/outbound calls for appointment reminders, campaigns, recalls and internet opportunities. Responsible for the department's outcome as well as accomplishing sales goals.  Coach and motivate the...