BDC Representative

3 weeks ago


Brampton, Ontario, Canada Mercedes-Benz Brampton Full time

Job Summary:

We are seeking a highly motivated and results-driven BDC Representative to join our team at Mercedes-Benz Brampton. As a key member of our sales department, you will be responsible for ensuring customer satisfaction through effective communication and follow-up.

Key Responsibilities:

  • Make 80-100 outbound calls daily to follow up with customers and ensure satisfaction.
  • Handle incoming calls and respond to customer inquiries.
  • Coordinate appointments and campaigns with the sales team.
  • Monitor and analyze customer satisfaction results.
  • Collaborate with the sales team to achieve sales goals.

Requirements:

  • Excellent communication and interpersonal skills.
  • Prior experience in a customer service role.
  • Comfortable with technology systems and databases.
  • Strong time management and organizational skills.
  • Ability to work in a team environment.

About Us:

At Mercedes-Benz Brampton, we value our employees and strive to create a positive and inclusive work environment. We offer opportunities for growth and development, as well as a competitive compensation package.



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