BDC Representative
3 weeks ago
Job Summary:
We are seeking a highly motivated and results-driven BDC Representative to join our team at Mercedes-Benz Brampton. As a key member of our sales department, you will be responsible for ensuring customer satisfaction through effective communication and follow-up.
Key Responsibilities:
- Make 80-100 outbound calls daily to follow up with customers and ensure satisfaction.
- Handle incoming calls and respond to customer inquiries.
- Coordinate appointments and campaigns with the sales team.
- Monitor and analyze customer satisfaction results.
- Collaborate with the sales team to achieve sales goals.
Requirements:
- Excellent communication and interpersonal skills.
- Prior experience in a customer service role.
- Comfortable with technology systems and databases.
- Strong time management and organizational skills.
- Ability to work in a team environment.
About Us:
At Mercedes-Benz Brampton, we value our employees and strive to create a positive and inclusive work environment. We offer opportunities for growth and development, as well as a competitive compensation package.
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