Client Success Manager
2 days ago
We are seeking a highly skilled and experienced Client Success Manager to join our team at Reflective Marketing. As a Client Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction with our services, and driving business growth.
Key Responsibilities- Develop and maintain deep relationships with clients to understand their business needs and goals
- Work closely with internal teams to ensure seamless delivery of services and meet client expectations
- Identify and capitalize on opportunities to upsell and cross-sell services to clients
- Provide exceptional customer service and support to clients, responding to their inquiries and resolving issues in a timely manner
- Collaborate with the sales team to identify new business opportunities and develop strategies to acquire new clients
- Develop and implement client success plans to ensure client satisfaction and retention
- Monitor and analyze client data to identify trends and areas for improvement
- Communicate effectively with clients and internal stakeholders to ensure alignment and progress towards goals
- 2+ years of experience in a client-facing role, preferably in a marketing or sales environment
- Proven track record of building and maintaining strong relationships with clients
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks and projects
- Strong analytical and problem-solving skills
- Experience with CRM software and other marketing tools
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Flexible work arrangements and remote work options
- Access to cutting-edge technology and tools
-
Client Success Manager
2 weeks ago
St. John's, Newfoundland and Labrador, Canada Reflective Marketing Full timeAbout Reflective MarketingWe are a leading digital marketing agency specializing in social media advertising for the HVAC industry. Our mission is to empower contractors to provide for their families, support their employees, and enhance the comfort and affordability of their customers' homes.Job SummaryWe are seeking a highly skilled and experienced Client...
-
Client Success Manager
6 days ago
St. John's, Newfoundland and Labrador, Canada Reflective Marketing Full timeAbout the RoleWe are seeking a highly skilled and experienced Client Success Manager to join our team at Reflective Marketing. As a Client Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction with our services, and driving business growth.Key ResponsibilitiesDevelop and...
-
Client Success Manager
1 week ago
St. John's, Newfoundland and Labrador, Canada Reflective Marketing Full timeAbout the RoleWe are seeking a highly skilled and experienced Client Success Manager to join our team at Reflective Marketing. As a Client Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction with our services, and driving business growth.Key ResponsibilitiesDevelop and...
-
Customer Success Manager
6 days ago
St. John's, Newfoundland and Labrador, Canada Verafin Full timePolyUnity is a healthcare technology company committed to improving healthcare outcomes. As a purpose-driven innovator, we're seeking a skilled professional to join our team and contribute to our mission.We're looking for a Customer Success Manager to lead our customer success department. The successful candidate will be responsible for managing our customer...
-
Customer Success Manager
7 days ago
St. John's, Newfoundland and Labrador, Canada Verafin Full timePolyUnity is a healthcare technology company committed to improving healthcare outcomes. As a purpose-driven innovator, we're seeking a skilled professional to join our team and contribute to our mission.We're looking for a Customer Success Manager to lead our customer success department. The successful candidate will be responsible for managing our customer...
-
Customer Success Manager
5 days ago
St. John's, Newfoundland and Labrador, Canada Verafin Full timeAbout the RoleVerafin, a leading provider of fraud and money laundering solutions, is seeking an experienced Customer Success Manager to join our team. As a key member of our customer-facing team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success with our products and services.Key...
-
Customer Success Manager
5 days ago
St. John's, Newfoundland and Labrador, Canada Verafin Full timeAbout the RoleVerafin, a leading provider of fraud and money laundering solutions, is seeking an experienced Customer Success Manager to join our team. As a key member of our customer-facing team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success with our products and services.Key...
-
Client Manager
2 months ago
St. John's, Newfoundland and Labrador, Canada Xerox Canada Ltd. Full timeDescription & Requirements Press space or enter keys to toggle section visibility About Xerox Holdings CorporationFor more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's...
-
Customer Success Manager
6 days ago
St. John's, Newfoundland and Labrador, Canada Nasdaq Full timeAbout VerafinVerafin is a leading software company that specializes in delivering cutting-edge fraud and money laundering solutions to financial institutions across North America.Job SummaryWe are seeking an experienced Customer Success Manager to join our team at Verafin. As a Customer Success Manager, you will work closely with our customers to provide...
-
Customer Success Manager
1 week ago
St. John's, Newfoundland and Labrador, Canada Nasdaq Full timeAbout VerafinVerafin is a leading software company that specializes in delivering cutting-edge fraud and money laundering solutions to financial institutions across North America.Job SummaryWe are seeking an experienced Customer Success Manager to join our team at Verafin. As a Customer Success Manager, you will work closely with our customers to provide...
-
Customer Success Manager
2 days ago
St. John's, Newfoundland and Labrador, Canada Nasdaq Full timeAbout VerafinVerafin is a leading software company that specializes in delivering cutting-edge fraud and money laundering solutions to financial institutions across North America.Job SummaryWe are seeking an experienced Customer Success Manager to join our team at Verafin. As a Customer Success Manager, you will work closely with our customers to provide...
-
Customer Success Manager
3 days ago
St. John's, Newfoundland and Labrador, Canada Nasdaq Full timeAbout VerafinVerafin is a leading software company that specializes in delivering cutting-edge fraud and money laundering solutions to financial institutions across North America.Job SummaryWe are seeking an experienced Customer Success Manager to join our team at Verafin. As a Customer Success Manager, you will work closely with our customers to provide...
-
Customer Success Specialist at Verafin
4 weeks ago
St. John's, Newfoundland and Labrador, Canada Nasdaq Full timeVerafin is an innovative software firm dedicated to providing advanced solutions for fraud detection and money laundering to financial institutions throughout North America. Our ongoing expansion and success have created an opportunity for a seasoned Customer Success Manager to enhance our operations. As a Customer Success Manager, you will act as a...
-
Customer Success Specialist at Verafin
4 weeks ago
St. John's, Newfoundland and Labrador, Canada Nasdaq Full timeVerafin is an innovative software enterprise dedicated to providing advanced solutions for fraud detection and money laundering to financial institutions throughout North America. Our ongoing expansion and success have led to an opportunity for a seasoned Customer Success Manager to enhance our operations. As a Customer Success Manager, you will act as a...
-
Client Manager
2 hours ago
St. John's, Newfoundland and Labrador, Canada Xerox Full time{"title": "Client Manager", "description": "OverviewAs a Client Manager at Xerox, you will play a key role in driving the delivery of digital solutions and services to large enterprise clients in Canada. This is an exciting opportunity to develop your skills in account management, client relationship development, and advancing the adoption of Xerox digital...
-
Customer Success Strategist at Verafin
4 weeks ago
St. John's, Newfoundland and Labrador, Canada Nasdaq Full timeVerafin stands at the forefront of innovation, specializing in advanced software solutions aimed at combating fraud and money laundering for financial institutions throughout North America. Our ongoing expansion and success have led to an opportunity for a seasoned Customer Success Manager to enhance our operations. As a Customer Success Manager, you...
-
Bilingual Enterprise Client Manager
1 month ago
St. John's, Newfoundland and Labrador, Canada Xerox Canada Ltd. Full timeDescription & Requirements Press space or enter keys to toggle section visibility About Xerox Holdings CorporationFor more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's...
-
Senior Customer Success Director
6 days ago
St. John's, Newfoundland and Labrador, Canada CoLab Full timeAbout the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our team at CoLab. As a key member of our customer success organization, you will be responsible for driving long-term client satisfaction and growth.Key ResponsibilitiesCustomer Success: Provide exceptional customer experience to a diverse list of accounts, primarily teams...
-
Senior Customer Success Director
7 days ago
St. John's, Newfoundland and Labrador, Canada CoLab Full timeAbout the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our team at CoLab. As a key member of our customer success organization, you will be responsible for driving long-term client satisfaction and growth.Key ResponsibilitiesCustomer Success: Provide exceptional customer experience to a diverse list of accounts, primarily teams...
-
Client Delivery Lead
2 days ago
St. John's, Newfoundland and Labrador, Canada Synoptek Full timeAbout SynoptekSynoptek is a Managed Services Provider that provides world-class strategic IT leadership and hyper-efficient IT operational support to its global client-base. We are a company with a heart and soul dedicated to the ongoing success and growth of our employees and continued business success of the customers we support.Job SummaryWe are seeking a...