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Customer Success Manager

2 months ago


St John's, Newfoundland and Labrador, Canada Verafin Full time

PolyUnity is a healthcare technology company committed to improving healthcare outcomes. As a purpose-driven innovator, we're seeking a skilled professional to join our team and contribute to our mission.

We're looking for a Customer Success Manager to lead our customer success department. The successful candidate will be responsible for managing our customer relationships, onboarding new clients, and scaling our solutions to deliver value and improve patient outcomes.

The ideal candidate will have extensive experience in customer success and a strong background in the healthcare industry. Key responsibilities will include:

  • Developing and implementing a comprehensive customer success strategy
  • Managing customer relationships and ensuring exceptional client experiences
  • Collaborating with cross-functional teams to drive business growth and improve healthcare outcomes
  • Analyzing data and metrics to inform business decisions and optimize customer success initiatives

We're a dynamic and innovative company that values collaboration, creativity, and a passion for improving healthcare. If you're a motivated and results-driven professional with a strong background in customer success and healthcare, we encourage you to apply.