Food and Beverage Server
5 days ago
Job Summary
We are seeking a highly skilled and enthusiastic Food and Beverage Server to join our team at Pomeroy Kananaskis Mountain Lodge. As a key member of our front-of-house service team, you will be responsible for providing exceptional service to our guests, ensuring a memorable dining experience.
Key Responsibilities
- Provide outstanding customer service, ensuring guest satisfaction and loyalty.
- Greet and seat guests, take orders, and serve food and beverages in a timely and efficient manner.
- Upsell and make recommendations based on guest preferences and dietary needs.
- Maintain a clean and organized workspace, adhering to health and safety standards.
- Collaborate with the kitchen and serving staff to ensure seamless service delivery.
- Process payments and handle guest complaints in a professional and courteous manner.
Requirements
- Previous experience in a food and beverage service role, preferably in a hotel or resort setting.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Strong attention to detail and ability to multitask in a fast-paced environment.
- Ability to work varied shifts, including evenings, weekends, and holidays.
- Valid Alberta ProServe certificate.
What We Offer
- A competitive hourly rate, plus gratuities.
- Opportunities for career growth and development in a dynamic and supportive work environment.
- Access to on-site staff accommodations, including a residence convenience store and employee gym.
- Discounts on food and beverages at our resort outlets.
- A comprehensive benefits package, including health and wellness benefits.
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