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Food and Beverage Server

2 months ago

Kananaskis Improvement District, Canada Pomeroy Lodging LP Full time

Job Summary

We are seeking a highly skilled and enthusiastic Food and Beverage Server to join our team at Pomeroy Kananaskis Mountain Lodge. As a key member of our front-of-house service team, you will be responsible for providing exceptional service to our guests, ensuring a memorable dining experience.

Key Responsibilities

  • Provide outstanding customer service, ensuring guest satisfaction and loyalty.
  • Greet and seat guests, taking orders and serving food and beverages in a timely and efficient manner.
  • Upsell and make recommendations based on guest preferences and dietary needs.
  • Maintain a clean and organized workspace, adhering to health and safety regulations.
  • Collaborate with the kitchen and serving staff to ensure seamless service delivery.
  • Process payments and handle guest complaints in a professional and courteous manner.

Requirements

  • Previous experience in a food and beverage service role, preferably in a hotel or resort setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Strong attention to detail and ability to multitask in a fast-paced environment.
  • Ability to work varied shifts, including evenings, weekends, and holidays.
  • Valid Alberta ProServe certificate.

What We Offer

  • A competitive hourly rate, plus gratuities.
  • Opportunities for career growth and development in a dynamic and supportive work environment.
  • Access to on-site staff accommodations, including a residence convenience store and employee gym.
  • Discounts on food and beverages at our resort outlets.
  • A comprehensive benefits package, including health and wellness benefits.