Relief Receptionist

1 month ago


Toronto, Ontario, Canada YWCA Toronto Full time
Job Summary:

The Relief Receptionist is responsible for providing exceptional customer service and administrative support to the Elm Centre Administrative Office. This role requires a professional and positive approach to ensure a welcoming environment for all visitors and stakeholders.

Key Responsibilities:

• Answer and direct phone calls, emails, and in-person inquiries
• Greet visitors and redirect them accordingly
• Maintain a positive and professional image of the organization
• Ensure the reception area is welcoming and well-maintained
• Receive and distribute incoming supplies and deliveries
• Perform other duties as assigned by the Office Co-ordinator or Manager of Administration

Qualifications:

• Completion of high school, including technical or commercial training in relevant fields
• 1-3 years of directly related work experience
• Proficiency in Microsoft Word and Excel
• Strong written and verbal communication skills
• Exceptional customer service and interpersonal skills
• Excellent organizational and administrative abilities
• Ability to deliver culturally sensitive service in a multicultural environment
• Ability to maintain a positive approach and professional manner at all times
• Knowledge of a second language is an asset

About YWCA Toronto:

YWCA Toronto is dedicated to improving the lives of women, girls, and gender diverse people. Our programs promote equality, economic security, and lives free from violence. We offer a range of housing options, employment and training programs, community support programs, girls' programs, and family programs. We also engage in systemic advocacy.

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