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Neonatal Intensive Care Unit Administrative Coordinator
1 month ago
At North York General Hospital, we are committed to excellence in patient care. As a key member of our team, you will play a vital role in supporting the Neonatal Intensive Care Unit (NICU) in providing the best possible care to our patients.
Key Responsibilities:
- Provide administrative, secretarial, and receptionist support to the NICU team in a confidential, sensitive, and professional manner.
- Communicate effectively with staff, patients, families, and external parties.
- Coordinate various interdepartmental activities and requests, such as transportation of patients for tests, discharges, and services required on the unit.
- Assume responsibility for identification and advancement of issues and concerns with the Clinical Team Manager and/or delegate in a timely manner.
- Compile and disseminate material/documents related to program activity.
- Maintain attendance/time reporting information and arrange appropriate relief, including agencies.
- Process computer provider order entries within scope of practice, notify appropriate staff and specific departments as required.
- Support clinicians with system order entry functions, such as scheduling patient appointments and follow-up appointments.
- Process requisitions as required (blood work, CT, etc.), maintain documentation, and follow up on outstanding information (e.g., test results, follow-up appointments).
- Maintain organization of admissions, discharges, outstanding orders, and medication information, dismantle charts, and enter information electronically as required.
- Prepare statistics, reports, and discharge instructions, photocopying, prioritizing, and processing of information as required.
- Manage unit supplies, services, and repair needs.
- Manage the receiving and disposing of expressed breast milk through Timeless Medical system.
Requirements:
- Grade XII diploma.
- A medical office assistant certificate or minimum one year comparable office experience with medical orientation.
- 1 year working in a neonatal intensive care setting and/or pediatric setting in an acute care community hospital.
- Accurate minimum typing speed of 45 w.p.m.
- Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
- Experience dealing with the public in a fast-paced environment.
- Bilingualism in French/English an asset.
About North York General Hospital:
North York General Hospital is a leading community academic hospital in Canada, committed to excellence in patient care. We are part of North York Toronto Health Partners, a collaborative partnership with patients, primary care, and community partners, driving the development of a locally integrated health system to serve the community.
