Front Desk Coordinator

2 weeks ago


Amherst, Canada Emmerson Packaging Full time

At Emmerson Packaging, we are an industry leader in flexible packaging solutions and a proud member of Canada's Best Managed companies for 14 years running. Our passion and commitment to excellence have earned us this distinction.

We enhance our lives by helping others succeed, caring about our clients, each other, and our communities, taking responsibility for the outcome of our actions, and striving to do the right thing even if it costs us.

Job Summary:

This role is an essential part of our Customer Service team, contributing significantly to our success. You will deliver friendly, efficient customer service and create a warm and welcoming atmosphere as the first point of contact for visitors and callers.

Key Responsibilities:

  • Greet visitors, monitor visitor records, and respond to incoming calls, routing them to the relevant department or person.
  • Perform various administrative duties as required, including distributing mail, preparing outgoing packages, ordering office supplies, and assisting with social events.

Competencies:

  • Proficient in Microsoft Word and Excel software programs
  • Excellent communication skills, both written and verbal
  • Demonstrated strong customer service skills, with a service-oriented approach
  • A strong attention to detail and commitment to accuracy
  • Effective time-management and organizational skills

Requirements:

  • An undergraduate degree
  • Two years' experience in a related field

Benefits and Perks:

  • Competitive wages
  • Comprehensive health and dental benefits
  • A defined contribution pension plan
  • A profit-sharing program
  • Ongoing training and development support
  • An on-site gym and cafeteria
  • The opportunity to be part of an excellent team

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