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Customer Service Desk Associate

7 months ago

Amherst, Canada Walmart Canada Full time

**Position Summary... **:A Courtesy Desk Associate provides friendly and professional Customer Service, represents Company values to the public, ensures proper adherence to Company policies and maintains security in front end operations, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal-Mart.

**What you'll do...**:
1. Properly following Refund Automation procedures according to Company guidelines.
2. Properly completing all defective slips.
3. Assisting customers with information, refunds, exchanges and directions.
4. Maintaining sales tax exempt records.
5. Ensuring all damaged merchandise is sent to Claims for processing.
6. Ensuring returned merchandise is verified against refund slips prior to being returned to the sales floor.
7. Ensuring all items are scanned correctly before being returned to the sales floor.

**Minimum Qualifications...**:

- Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. _

Age - 16 or older

**Preferred Qualifications...**:

- Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. _

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

**Primary Location **

46 ROBERT ANGUS DR, AMHERST, NS B4H 4R7, Canada

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