Front Desk Associate

1 month ago


Amherst, Canada Super 8 Hotel Amherst Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Associate to join our team at Super 8 Hotel Amherst. As a key member of our front office team, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a smooth check-in and check-out process.

Key Responsibilities
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Assist guests with special needs
  • Perform light housekeeping and cleaning duties
  • Balance cash and complete balance sheets
  • Maintain an inventory of vacancies and room assignments
Requirements
  • Secondary (high) school graduation certificate
  • Will train
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Attention to detail and organizational skills
What We Offer
  • Dental plan
  • Disability benefits
  • Health care plan
  • Gratuities
  • Group insurance benefits

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