Sports and Events Manager
4 weeks ago
As a key member of our management team, you'll be responsible for ensuring the smooth operation of our floor, including managing games and events. Your expertise in building community connections and providing exceptional service will be invaluable in driving guest satisfaction and loyalty.
Key responsibilities include:
* Upholding our core values: Have Fun, Encourage Trust, Show Kindness, Lead with Purpose & Commitment to Excellence
* Quarterly marketing and event execution
* Full sales and product knowledge
* Scheduling and managing a high-performing team
* Staff training, ensuring the team understands programming and targets for the day, including product knowledge
* Shift inventory to ensure the business is set up for success the following shift
Requirements:
* Hospitality/Marketing/Sales background
* Events management experience highly regarded
* Guest experience focused, involving growing and maintaining community connections
* Administration and computer skills (Microsoft products, POS, employee timekeeping programs)
* Strong communication skills and ability to react calmly to challenging and stressful situations
* Serving It Right (or valid equivalent)
* First Aid (or ability to acquire)
In return for your hard work and dedication, you'll enjoy a competitive salary, management meals on shift, and a range of perks, including 50% off F&B across our Gibbons Venues, 50% off for team members and discounts for friends and family with The Adventure Group, and more.
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