Administrative Support Specialist

4 weeks ago

Penticton, British Columbia, Canada BC Housing Full time

POSITION SUMMARY

The Regional Administrative Services Manager is seeking a highly organized and detail-oriented Administrative Clerk to join their team at the regional office. As an Administrative Clerk, you will be responsible for providing administrative support to the team, including reviewing and processing applications, responding to client inquiries, and assisting with forms completion and public information sessions.

CANDIDATE PROFILE

The successful candidate will have the following:

EDUCATION & EXPERIENCE:

  • High school diploma and completion of post-secondary courses in office or business administration or other relevant discipline.
  • Sound office administration experience.
  • Or an equivalent combination of education, training, and experience acceptable to the employer.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Solid knowledge of office systems and procedures.
  • Some knowledge of accounting procedures.
  • Ability to learn, understand, and explain BC Housing program, policies, and services.
  • Ability to deal with the public, staff, and outside agencies in a courteous, professional, and tactful manner.
  • Ability to maintain a cash float and balance cash accurately.
  • Ability to type a minimum of 40 wpm.
  • Ability to search documents, databases, and the internet to resolve issues creatively and within established guidelines.
  • Ability to plan, multi-task, meet deadlines and adapt in a fast-paced environment.
  • Ability to exercise tact, diplomacy and good judgement when interacting with a broad range of partners and customers, including individuals of diverse social, educational, and cultural backgrounds.
  • Ability to plan and meet deadlines by effectively prioritizing actions to respond to numerous diverse and shifting challenges without compromising the quality of work.
  • Ability to work with accuracy and excellent attention to detail.
  • Excellent oral and written communication skills, with a solid command of English grammar, punctuation, and spelling.
  • Excellent interpersonal and conflict resolution skills.
  • Strong problem-solving skills.
  • Strong in computer applications, including MS Office (Word, Excel, PowerPoint, Outlook), with excellent mail merge document skills.

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