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Office Manager
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Mississauga, Ontario, Canada SERVPRO Full timeLead Our Team as a Strategic Office ManagerWe are seeking a highly motivated and experienced Office Manager to join our team at SERVPRO. As a key member of our leadership team, you will be responsible for providing strategic guidance and direction to our office staff, ensuring seamless execution of our business operations, and driving customer...
Office Manager
1 month ago
Are you a motivated and organized individual with excellent communication skills? Do you have experience in managing a team and ensuring seamless operations? We are seeking a highly skilled Office Manager to join our SERVPRO Franchise team.
Job Summary:The Office Manager will be responsible for providing leadership and strategic thinking to ensure the success of our franchise. This includes managing a team of office personnel, coordinating company calendars, and maintaining compliance and risk management. The ideal candidate will have 5+ years of experience in office, accounting, and customer service management, with a proven track record of building strong teams and driving growth.
Key Responsibilities:- Manage a team of office personnel, including the Receptionist-Dispatcher, Job File Coordinator, and Accounting and HR Administrator
- Coordinate and maintain company calendars and franchise communication
- Manage accounts payable, accounts receivable, and cash management
- Verify and analyze financial reports and divisional key measurements
- Monitor compliance and risk management
- Ensure employment files and records accuracy
- Manage franchise compensation plan and staffing plan
- Ensure fulfillment of the training and development plans for all divisions
- Oversee performance management and documentation
- Document franchise annual plan and divisional performance
- 5+ years of experience in office, accounting, and customer service management
- Experience in building a strong team with tangible leadership skills
- Solid organization and planning capabilities, strong attention to detail
- Demonstrated history of ability and growth in managing an office environment
- Outstanding written and verbal communication skills, including proper pronunciation, grammar, and a consistently courteous and professional tone of voice at all times
- Very self-motivated and goal-oriented with ability to multitask
- Capability to work in a fast-paced, team-oriented office environment
- Proficiency in Microsoft Office (i.e., Outlook, Word, Excel) and QuickBooks
- Ability to learn new software, such as Xactimate estimating software
- Experience in customer service industry environment, a plus
- Ability to successfully complete a background check subject to applicable law
We offer a competitive salary of $45k to start, with opportunities for advancement and benefits after 3 months. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
