Sales Training Expert

3 weeks ago

Old Toronto, Canada Neilson Financial Services Limited Full time
About Neilson Financial Services Limited

We're a leading provider of innovative, simple and great-value direct life insurance products. Our award-winning international operation has evolved from our origins in the UK to become a leader in the global life insurance market.

Job Overview

The Head of Sales Training plays a pivotal role in ensuring our sales teams are equipped with the necessary skills and knowledge to excel in their roles. This position will work closely with senior management to identify opportunities for continuous improvement and ensure a consistent cadence, style, and rhythm in training delivery.

Responsibilities
  • Lead the execution of onboarding and sales training programs, focusing on aligning with corporate goals and driving sales performance excellence. Ensure Life Insurance Advisors are equipped with the knowledge and skills for optimal performance and growth.
  • Manage and mentor a team of training professionals, promoting a culture of continuous improvement and professional development, and encouraging a team-oriented approach to meet NFS's commitment to excellence.
  • Design and deliver targeted training initiatives, monitoring their effectiveness and adjusting as necessary to meet organizational needs.
  • Oversee and conduct dynamic training sessions, utilizing both classroom-based and virtual-led techniques to foster an engaging learning environment and ensure retention of material.
  • Establish and employ evaluation metrics to gauge the effectiveness of training programs, using data to inform continuous improvement and demonstrate return on investment.
  • Ensure all training programs comply with industry regulations and legal requirements, updating content in collaboration with legal and compliance teams to reinforce understanding of policies and ethics.
Requirements
  • Proven Sales Training Expertise: Proven experience developing and executing sales training programs, with a track record of measurable impact enhancing sales performance.
  • Instructional Design Proficiency: Strong skills in sourcing engaging and effective learning modules, with a deep understanding of instructional design principles and adult learning theories.
  • Operational Planning Ability: Capable of crafting and implementing comprehensive training plans that are aligned with the company's goals and adaptable to meet the dynamic needs of the organization.
  • Analytical and Evaluation Skills: Competence in establishing evaluation metrics and using data-driven approaches to assess training effectiveness and inform continuous improvement efforts.
  • Leadership and Team Development: Experience in leading a team of training professionals, providing guidance and feedback, and fostering a culture of continuous learning and development.
  • Collaborative Nature: Ability to work collaboratively with stakeholders across different departments to ensure training initiatives support business objectives and regulatory compliance.
  • Adaptability and Innovation: Flexibility to evolve with the role and its function, continuously enhancing the quality of training and the employee experience.
  • Learning Management Systems (LMS): Expertise in managing and optimizing LMS platforms to deliver user-friendly and effective training experiences.

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