Unit Secretary
2 weeks ago
Job Title: Unit Secretary - Critical Care Unit
Job Summary:
We are seeking a highly skilled Unit Secretary to join our Critical Care Unit team at North York General Hospital. As a Unit Secretary, you will provide administrative support to the healthcare team, ensuring the smooth operation of the unit.
Key Responsibilities:
- Provide exceptional customer service to patients, families, and staff
- Coordinate interdepartmental activities and requests
- Represent physicians and healthcare professionals by screening and triaging incoming telephone calls and inquiries
- Compile and disseminate material/documents related to program activity
- Maintain attendance/time reporting information and arrange appropriate relief
- Process computer provider order entries within scope of practice
- Support clinicians with system order entry functions
- Maintain organization of admissions, discharges, and dismantles charts
- Prepare reports, photocopying, prioritizing, and processing of information as required
- Maintain supply inventory by checking stock, anticipating needs, placing and expediting orders, and verifying receipt
Requirements:
- Ontario Secondary School Diploma (OSSD) or equivalent
- A medical office assistant certificate or minimum one-year comparable office experience with medical orientation
- Working knowledge of medical terminology and ability to perform medical transcription
- Proficiency in Microsoft Office, including Word, Excel, and PowerPoint
- Accurate minimum typing speed of 45 w.p.m
- Experience dealing with the public in a fast-paced and customer service environment
- Experience on an inpatient unit preferred
- Demonstrated commitment to patient/client-centered care
- Ability to multitask and prioritize
- Bilingualism in French/English an asset
What We Offer:
Working at North York General Hospital means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada's leading hospitals. This is a part-time permanent position with 8-hour day and evening shifts, including weekends in the Critical Care Unit (CrCU). We offer a highly competitive total compensation package, which includes pay in lieu of benefits, vacation pay, and the opportunity to join the Hospital Pension Plan.
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