Regional Office Operations Coordinator

4 weeks ago


Québec, Quebec, Canada IG Wealth Management Full time

Job Summary

The Regional Office Operations Coordinator plays a vital role in providing exceptional service to internal and external clients of IG Wealth Management. As the first point of contact, this individual is responsible for greeting clients, managing incoming calls, and performing general administration tasks.

Key Responsibilities:

  • Welcoming clients and managing reception duties
  • Supporting queries on key business transactions and general administration
  • Meeting room arrangement, technology setup, and office equipment maintenance
  • Offering direction and support to the Consultant network and their team on policies, procedures, and available resources
  • Onboarding new members to the office and assisting with system training, form information, and office procedures
  • Providing administrative support to the Manager, Region Office Operations as required

Requirements:

  • Minimum 2 years of administrative and reception experience, preferably in the Financial Services industry
  • Post-secondary education in a business discipline is an asset
  • Proven strengths in client service orientation, accountability, communication, critical thinking, and teamwork
  • Discretion and ability to coordinate and prioritize multiple tasks under tight deadlines
  • Strong Business/Technical skills, including proficiency in PC capabilities and Microsoft Office 365
  • Agile learning and desire for continuous improvement and development are assets
  • Bilingualism (English-French) is an asset


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