Client Advisor, Tiffany Contact Centre, Montréal Ritz

2 days ago

Québec, Quebec, Canada Tiffany & Co Full time

About the Role

We are seeking a highly skilled Client Advisor to join our Tiffany & Co. team in Montréal. As a Client Advisor, you will be responsible for delivering exceptional client experiences across multiple contact channels, including phone, email, and live chat.

Key Responsibilities

  • Deliver luxury best-in-class client experiences aligned with Tiffany & Co.'s core brand values and integrity.
  • Consistently deliver outstanding service to resolve client issues effectively and with empathy.
  • Escalate issues diligently to ensure prompt and client-centric resolution.
  • Initiate proactive, elevated, and relevant product recommendations for clients.
  • Demonstrate and share with clients brand awareness, storytelling, and product knowledge to drive conversion and satisfaction.
  • Get to know clients and make a personal connection, collecting relevant information to support longer-term relationship building.
  • Ensure compliance with all policies and processes at all times.
  • Communicate with passion and authenticity, using elevated verbal and written language.
  • Meet and exceed client, service, and commercial goals.

Requirements

  • Experience in luxury client service (retail, travel, hospitality) and a client-centric mindset.
  • Excellent verbal and writing communication skills in French & English, high energy, and passion.
  • Strong computer experience working on multiple software platforms.
  • Ability to multitask, handling phone, email, and live chat communications.
  • Flexibility to work varied schedules, including days, nights, weekends, and holidays.
  • Authorization to work in Canada.
  • Proficiency with Salesforce is a strong asset.

Tiffany & Co. is committed to fostering a workplace where individual differences are recognized, appreciated, and respected. We encourage applications from people with disabilities and offer accommodations throughout the hiring process. If you require an accommodation, please contact us at [insert contact information].

  • Tiffany Client Service Representative

    5 days ago

    Québec, Quebec, Canada Tiffany & Co Full time

    About the RoleWe are seeking a highly skilled and passionate Client Advisor to join our team at Tiffany & Co. in Montréal Ritz. As a Client Advisor, you will be responsible for delivering exceptional client experiences across multiple contact channels, including phone, email, and live chat.Key ResponsibilitiesDeliver personalized and high-energy client...

  • Tiffany Client Service Representative

    5 days ago

    Québec, Quebec, Canada Tiffany & Co Full time

    About the RoleWe are seeking a highly skilled and passionate Client Advisor to join our team at Tiffany & Co. in Montréal Ritz. As a Client Advisor, you will be responsible for delivering exceptional client experiences across multiple contact channels, including phone, email, and live chat.Key ResponsibilitiesDeliver personalized and high-energy client...

  • Tiffany Client Service Representative

    1 week ago

    Québec, Quebec, Canada Tiffany & Co Full time

    About the RoleWe are seeking a highly skilled Client Advisor to join our team at Tiffany & Co. in Montréal. As a Client Advisor, you will be responsible for delivering exceptional client experiences across multiple contact channels, including phone, email, and live chat.Key ResponsibilitiesProvide elevated, personalized service to clients, addressing their...

  • Tiffany Client Service Representative

    1 week ago

    Québec, Quebec, Canada Tiffany & Co Full time

    About the RoleWe are seeking a highly skilled Client Advisor to join our team at Tiffany & Co. in Montréal. As a Client Advisor, you will be responsible for delivering exceptional client experiences across multiple contact channels, including phone, email, and live chat.Key ResponsibilitiesProvide elevated, personalized service to clients, addressing their...

  • Luxury Client Advisor

    4 weeks ago

    Québec, Quebec, Canada Tiffany & Co Full time

    About Tiffany & Co. At Tiffany & Co., we believe in delivering an exceptional client experience that embodies the essence of luxury and craftsmanship. Every interaction is an opportunity to create a lasting impression through genuine connection and discovery. We are driven by a commitment to corporate sustainability, upholding the highest standards, and...

  • Tiffany Client Ambassador

    1 week ago

    Québec, Quebec, Canada Tiffany & Co Full time

    {"title": "Client Advisor", "description": "Role Overview:Tiffany & Co. is seeking a skilled Client Advisor to deliver exceptional client experiences and drive sales growth. As a key ambassador of the Tiffany brand, you will embody the company's values of optimism, love, inclusivity, and creativity.Key Responsibilities:Develop and maintain strong client...

  • Tiffany Client Ambassador

    1 week ago

    Québec, Quebec, Canada Tiffany & Co Full time

    {"title": "Client Advisor", "description": "Role Overview:Tiffany & Co. is seeking a skilled Client Advisor to deliver exceptional client experiences and drive sales growth. As a key ambassador of the Tiffany brand, you will embody the company's values of optimism, love, inclusivity, and creativity.Key Responsibilities:Develop and maintain strong client...

  • Luxury Client Service Representative

    2 weeks ago

    Québec, Quebec, Canada Tiffany & Co Full time

    About the RoleWe are seeking a highly skilled and passionate Client Advisor to join our team at Tiffany & Co. in Montréal. As a Client Advisor, you will be responsible for delivering exceptional client experiences across multiple channels, embodying the Tiffany brand in every interaction.Key ResponsibilitiesDeliver personalized, high-touch client...

  • Luxury Client Service Representative

    2 weeks ago

    Québec, Quebec, Canada Tiffany & Co Full time

    About the RoleWe are seeking a highly skilled and passionate Client Advisor to join our team at Tiffany & Co. in Montréal. As a Client Advisor, you will be responsible for delivering exceptional client experiences across multiple channels, embodying the Tiffany brand in every interaction.Key ResponsibilitiesDeliver personalized, high-touch client...

  • Client Advisor, Full-Time

    2 weeks ago

    Québec, Quebec, Canada Tiffany & Co Full time

    About the Role:We are seeking a highly skilled and passionate Client Advisor to join our team at Tiffany & Co. As a Client Advisor, you will be the face of our brand, embodying the Tiffany touch in every client interaction.Key Responsibilities:Develop and maintain strong relationships with clients, exceeding commercial targets through exceptional clienteling...

  • Client Advisor, Full-Time

    2 weeks ago

    Québec, Quebec, Canada Tiffany & Co Full time

    About the Role:We are seeking a highly skilled and passionate Client Advisor to join our team at Tiffany & Co. As a Client Advisor, you will be the face of our brand, embodying the Tiffany touch in every client interaction.Key Responsibilities:Develop and maintain strong relationships with clients, exceeding commercial targets through exceptional clienteling...

  • Luxury Client Experience Specialist

    2 weeks ago

    Québec, Quebec, Canada Tiffany & Co Full time

    About the RoleThe Client Advisor, Contact Centre at Tiffany & Co. is a critical position that embodies the Tiffany brand in every client interaction. As a luxury client experience specialist, you will deliver exceptional service and build long-term client loyalty by listening to clients' personal needs and addressing them through elevated and authentic...

  • Luxury Client Experience Specialist

    2 weeks ago

    Québec, Quebec, Canada Tiffany & Co Full time

    About the RoleThe Client Advisor, Contact Centre at Tiffany & Co. is a critical position that embodies the Tiffany brand in every client interaction. As a luxury client experience specialist, you will deliver exceptional service and build long-term client loyalty by listening to clients' personal needs and addressing them through elevated and authentic...

  • Client Service Representative

    1 day ago

    Québec, Quebec, Canada Tiffany & Co Full time

    About the RoleWe are seeking a highly skilled and passionate Client Advisor to join our team at Tiffany & Co. As a Client Advisor, you will be the face of our brand, embodying the Tiffany touch in every client interaction.Key ResponsibilitiesDevelop and maintain strong relationships with clients, exceeding commercial targets through exceptional service and...

  • Client Service Representative

    1 day ago

    Québec, Quebec, Canada Tiffany & Co Full time

    About the RoleWe are seeking a highly skilled and passionate Client Advisor to join our team at Tiffany & Co. As a Client Advisor, you will be the face of our brand, embodying the Tiffany touch in every client interaction.Key ResponsibilitiesDevelop and maintain strong relationships with clients, exceeding commercial targets through exceptional service and...

  • Client Service Representative

    2 days ago

    Québec, Quebec, Canada Tiffany & Co Full time

    About the RoleWe are seeking a highly skilled and passionate Client Advisor to join our team at Tiffany & Co. As a Client Advisor, you will be the face of our brand, embodying the Tiffany touch in every client interaction.Key ResponsibilitiesDevelop and maintain strong relationships with clients, delivering exceptional service and exceeding commercial...

  • Client Service Representative

    3 days ago

    Québec, Quebec, Canada Tiffany & Co Full time

    About the RoleWe are seeking a highly skilled and passionate Client Advisor to join our team at Tiffany & Co. As a Client Advisor, you will be the face of our brand, embodying the Tiffany touch in every client interaction.Key ResponsibilitiesDevelop and maintain strong relationships with clients, delivering exceptional service and exceeding commercial...

  • Store Director, Montréal, Royalmount

    2 days ago

    Québec, Quebec, Canada Tiffany & Co Full time

    About the RoleWe are seeking a highly skilled and experienced Store Director to lead our Tiffany & Co. store in Montréal, Royalmount. As a key member of our leadership team, you will be responsible for driving sales growth, delivering exceptional customer experiences, and building a high-performing team.Key ResponsibilitiesLead and develop a team of sales...

  • Store Director, Montréal, Royalmount

    2 days ago

    Québec, Quebec, Canada Tiffany & Co Full time

    About the RoleWe are seeking a highly skilled and experienced Store Director to lead our Tiffany & Co. store in Montréal, Royalmount. As a key member of our leadership team, you will be responsible for driving sales growth, delivering exceptional customer experiences, and building a high-performing team.Key ResponsibilitiesLead and develop a team of sales...

  • Store Director, Montréal, Royalmount

    2 weeks ago

    Québec, Quebec, Canada Tiffany & Co Full time

    Job SummaryTiffany & Co is seeking a highly skilled and experienced Store Director to lead our retail store in Montréal, Royalmount. As a Store Director, you will be responsible for driving sales growth, delivering exceptional customer experiences, and building a high-performing team.Key ResponsibilitiesLead and develop a team of sales associates to achieve...