Tiffany Client Ambassador

2 months ago


Québec, Quebec, Canada Tiffany & Co Full time
{"title": "Client Advisor", "description": "

Role Overview:

Tiffany & Co. is seeking a skilled Client Advisor to deliver exceptional client experiences and drive sales growth. As a key ambassador of the Tiffany brand, you will embody the company's values of optimism, love, inclusivity, and creativity.

Key Responsibilities:

  • Develop and maintain strong client relationships to drive repeat business and exceed sales targets.
  • Provide personalized client experiences through expert product knowledge and exceptional customer service.
  • Stay up-to-date on product knowledge, industry trends, and client preferences to deliver tailored solutions.
  • Collaborate with colleagues to achieve sales goals and promote a positive store environment.
  • Participate in ongoing training and development to enhance skills and stay current with company initiatives.

Requirements:

  • Fluently bilingual in French and English.
  • Experience in retail or luxury retail, or relevant client-related experience.
  • Proven track record in achieving commercial results.
  • Ability to connect with clients and build strong relationships.
  • Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
  • Ability to work with a diverse client base.
  • Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.

Preferred Qualifications:

  • Knowledge of diamonds and precious stones (diploma/accredited certification a plus).
  • A college/university degree.
  • Proficiency in multiple languages.
", "lang_code": "en-US"}

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