Operations Excellence Manager
1 week ago
The Operations Excellence Manager is responsible for driving business growth and profitability by ensuring exceptional customer service, quality, and consistency in all aspects of operations.
Key Responsibilities- Customer Service and Quality Assurance: Ensure the highest level of customer satisfaction by supervising daily staffing levels, driving efficiency, and adhering to quality standards.
- Profitability and Efficiency: Control labor costs, production costs, supply costs, and inventory by implementing efficient processes and adhering to established tracking procedures.
- Service and Quality Improvement: Develop and implement strategies to achieve customer satisfaction goals, supervise teamwork and service, and ensure accurate adherence to Aramark's time and attendance procedures.
- Training and Development: Support and implement training programs that develop skills to better serve guests, build repeat business, grow revenue, and improve morale.
- Employee Management: Supervise day-to-day employee issues in a professional manner, assist in annual employee reviews, and ensure staffing levels are consistent with established guidelines.
- 3-5 years of relevant experience in operations management.
- Current certifications as needed.
Aramark is a leading provider of food, facilities, and uniform services in 19 countries around the world. Our mission is to deliver exceptional service and quality to our customers while promoting a culture of inclusivity and respect.
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Operations Excellence Manager
4 days ago
Toronto, Ontario, Canada Aramark Full timeJob OverviewThe Operations Excellence Manager is responsible for driving business growth and profitability through exceptional customer service, quality assurance, and operational efficiency. This role requires a strong leader who can supervise daily staffing levels, control production costs, and develop strategies to achieve customer satisfaction goals.Key...
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Operations Excellence Manager
4 days ago
Toronto, Ontario, Canada Aramark Full timeJob OverviewThe Operations Excellence Manager is responsible for driving business growth and profitability through exceptional customer service, quality assurance, and operational efficiency. This role requires a strong leader who can supervise daily staffing levels, control production costs, and develop strategies to achieve customer satisfaction goals.Key...
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Operations Excellence Manager
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Operations Excellence Manager
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