Healthcare Security Operations Center Coordinator
3 weeks ago
Job Overview
Paladin Security is seeking a skilled and detail-oriented individual to fill the role of Healthcare Security Operations Center Dispatcher. As a key member of our team, you will be responsible for overseeing the state-of-the-art healthcare Control Centre, monitoring various systems, and handling dispatch duties.
Key Responsibilities:
- Dispatch security guards to incidents, requests for assistance, and emergencies.
- Maintain control of access to and from the property and affiliated hospitals.
- Log details of radio transmissions, telephone calls, and verbal instructions.
- Direct backup support as necessary.
- Inform management of major incidents.
- Maintain the Camera Surveillance System.
- Answer all incoming security telephone lines, including the complex emergency telephone line.
- Ensure that security operations occur consistent with policy and procedures.
Requirements:
- Ability to demonstrate a high degree of professionalism.
- Previous security experience is considered an asset.
- Experience in healthcare is considered an asset.
- Strong command and fluency in the English language, both written and verbal.
- Ability to work in a fast-paced dynamic environment.
- Ability to handle stress and pressure and make sound decisions under duress.
- Ability to demonstrate high attention to detail and observational awareness.
- Ability to demonstrate strong interpersonal skills and emotional intelligence and the ability to work productively and efficiently in a team.
- First Aid and CPR Level C + AED certification.
- Ability to be clean-shaven to pass an N95 Mask Fit Test.
- Proof of COVID-19 vaccination (minimum double vaccination).
- Completed immunization for Measles, Mumps, and Rubella are required at the time of hire.
- Ability to clear a Vulnerable Sector Check (during onboarding).
- Ability to commit to full-time availability for no less than 6 months.
Certification Requirements:
- Vulnerable Sector Check
- Standard First Aid, CPR Level C
- Valid Ontario Security License
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