Healthcare Security Operations Centre Coordinator

4 days ago


Kingston, Ontario, Canada Paladin Security Full time
About Us

At Paladin Security, we strive to create a safer and more welcoming environment for everyone. Our team is passionate about providing exceptional customer service and making a positive impact in the communities we serve.

Job Overview

This role offers an exciting opportunity to join our dynamic team as a Healthcare Security Operations Centre Dispatcher. As a key member of our operations centre, you will play a vital role in ensuring the safety and security of patients, staff, and visitors at Kingston General Hospital.

Responsibilities

As a dispatcher, your primary responsibilities will include:

  • Monitoring and controlling access to the hospital and affiliated sites;
  • Responding to incidents, emergencies, and requests for assistance;
  • Logging details of radio transmissions, telephone calls, and verbal instructions;
  • Coordinating with security personnel to ensure timely responses to incidents;
  • Maintaining the camera surveillance system;
  • Providing excellent customer service and communication skills to stakeholders;
  • Performing other duties as assigned by management.
Requirements

To be successful in this role, you will require:

  • A high level of professionalism and attention to detail;
  • Previous security experience, preferably in healthcare;
  • Strong communication and interpersonal skills;
  • Ability to work effectively in a fast-paced environment and make sound decisions under pressure;
  • First Aid and CPR Level C + AED certification;
  • Proof of COVID-19 vaccination and immunization records (Measles, Mumps, Rubella, Varicella, and TB Skin Tests);
  • Able to clear a Vulnerable Sector Check;
  • Commitment to full-time availability for a minimum of 6 months.
Benefits

We offer a competitive salary and benefits package, including:

  • Overtime pay after 88 hours worked;
  • Unionized benefits, including Education Allowance and Pension Plan;
  • Free uniforms;
  • Security license reimbursement;
  • Dry cleaning and hemming/tailoring allowance;
  • Paid vacation and sick days;
  • Additional perks.
Salary Information

The estimated annual salary for this role is $61,000 - $67,000 CAD, depending on experience and qualifications.



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