Healthcare Security Operations Center Coordinator
4 weeks ago
Job Overview
We are seeking a highly skilled and experienced individual to join our team as a Healthcare Security Operations Center Dispatcher. As a key member of our operations team, you will be responsible for overseeing the state-of-the-art healthcare Control Centre, monitoring various systems, and handling dispatch duties.
Key Responsibilities:
Dispatch security guards to incidents, requests for assistance, and emergencies
Maintain control of access to and from the property and affiliated hospitals
Log details of radio transmissions, telephone calls, and verbal instructions
Direct backup support as necessary
Inform management of major incidents
Maintain the Camera Surveillance System
Answer all incoming security telephone lines, including the complex emergency telephone line
Ensure that security operations occur consistent with policy and procedures
Requirements:
Ability to demonstrate a high degree of professionalism
Previous security experience is considered an asset
Experience in healthcare is considered an asset
Strong command and fluency in the English language, both written and verbal
Ability to work in a fast-paced dynamic environment
Ability to handle stress and pressure and make sound decisions under duress
Ability to demonstrate high attention to detail and observational awareness
Ability to demonstrate strong interpersonal skills and emotional intelligence
Provide First Aid and CPR Level C + AED certification
Ability to be clean-shaven to pass an N95 Mask Fit Test
Proof of COVID-19 vaccination (minimum double vaccination)
Completed immunization for Measles, Mumps, and Rubella are required at the time of hire
Ability to clear a Vulnerable Sector Check (during onboarding)
Must be able to commit to full-time availability for no less than 6 months
Certification Requirements:
Vulnerable Sector Check
Standard First Aid, CPR Level C
Valid Ontario Security License
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