Healthcare Security Operations Center Coordinator
1 month ago
Paladin Security is seeking a highly skilled and experienced Healthcare Security Operations Center Dispatcher to join our team. As a key member of our operations team, you will be responsible for overseeing the state-of-the-art healthcare Control Centre, monitoring various systems, and handling dispatch duties.
Key Responsibilities:- Dispatch security guards to incidents, requests for assistance, and emergencies
- Maintain control of access to and from the property and affiliated hospitals
- Log details of radio transmissions, telephone calls, and verbal instructions
- Direct backup support as necessary
- Inform management of major incidents
- Maintain the Camera Surveillance System
- Answer all incoming security telephone lines, including the complex emergency telephone line
- Ensure security operations occur consistently with policy and procedures
- Ability to demonstrate a high degree of professionalism
- Previous security experience is considered an asset
- Experience in healthcare is considered an asset
- Strong command and fluency in the English language, both written and verbal
- Ability to work in a fast-paced dynamic environment
- Ability to handle stress and pressure and make sound decisions under duress
- High attention to detail and observational awareness
- Strong interpersonal skills and emotional intelligence
- Ability to provide First Aid and CPR Level C + AED certification
- Ability to be clean-shaven to pass an N95 Mask Fit Test
- Proof of COVID-19 vaccination (minimum double vaccination)
- Ability to clear a Vulnerable Sector Check
- Ability to commit to full-time availability for no less than 6 months
- Vulnerable Sector Check
- Standard First Aid, CPR Level C
- Valid Ontario Security License
Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
We thank all applicants for their interest; however, only those applicants that are shortlisted will be contacted for an interview.
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