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Desktop Support Specialist

2 months ago

Toronto, Ontario, Canada CB Canada Full time
CB Canada is seeking an experienced IT System Support Analyst to join our team. As a Desktop Support Specialist, you will serve as the primary point of contact for technical issues and resolutions. This role requires strong knowledge of Microsoft-based operating systems and software, as well as experience with Active Directory and customer service. You will be responsible for troubleshooting and resolving technical issues, utilizing Microsoft SCCM for software deployment and computer imaging, and participating in team-based project initiatives. The ideal candidate will have 4+ years of Desktop Support experience in a large enterprise environment and excellent troubleshooting skills. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply.

**Key Responsibilities:**

* Troubleshoot and resolve technical issues with IT infrastructure, including workstations, laptops, hardware, software, servers, printers, and networking
* Utilize Microsoft SCCM for software deployment and computer imaging
* Participate in team-based project initiatives
* Provide excellent customer service and support

**Requirements:**

* 4+ years of Desktop Support experience in a large enterprise environment
* Strong knowledge of Microsoft-based operating systems and software
* Experience with Active Directory and customer service
* Excellent troubleshooting skills

**What We Offer:**

* Competitive compensation and benefits
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply.