Senior Desktop Support Specialist

2 weeks ago


Toronto, Ontario, Canada PeopleToGo Full time

Job Title: Senior Desktop Support Specialist


At PeopleToGo, we are seeking a highly skilled Senior Desktop Support Specialist to join our team. The ideal candidate will have a strong background in desktop support, with experience in providing technical assistance to end-users. The role will involve troubleshooting and resolving desktop-related issues, as well as providing support for Lotus Notes, BlackBerry, and other enterprise applications.


Key Responsibilities:

  • Provide desktop support to end-users, including troubleshooting and resolving desktop-related issues
  • Support Lotus Notes, BlackBerry, and other enterprise applications
  • Collaborate with the desktop support team to ensure seamless delivery of support services
  • Develop and maintain knowledge of desktop support technologies and best practices


Requirements:

  • Minimum 3-year college diploma or university degree in a technology-related discipline
  • 5-7 years of experience in PC support and networking
  • Recent Lotus Notes (Ver. 7 or 8) password resets and ID administration experience
  • Experience providing support to senior executives
  • BlackBerry support experience required (client and BES)


What We Offer:

  • A dynamic and fast-paced work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package


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