Wireless Senior Field Operations Specialist

3 days ago

Lethbridge, Alberta, Canada Groupe TVA Full time

About Groupe TVA

Groupe TVA is a leader in the Canadian wireless industry, committed to providing affordable services to Canadians. We're a company that values innovation and disruption, always looking for talented individuals to join our team.

Job Description

We're seeking a Senior Field Operations Specialist for Wireless Networks to join our team. As a key member of our operations team, you will be responsible for maintaining and ensuring the optimal performance of our wireless networks in Lethbridge, Medicine Hat, and surrounding areas.

Key Responsibilities

  • Network maintenance and optimization in Lethbridge, Medicine Hat, and surrounding areas.
  • Responsible for UTRAN network related to backhaul, Macro, Small Cell, and Indoor Sites/equipment.
  • Accountable for achieving company SLA and KPI targets.
  • Site acceptance and testing from internal/external service providers (new or upgrade/downgrade).
  • Transport site acceptance and testing from internal/external service providers (new or upgrade/downgrade) including RFC testing.
  • Preventive Maintenance (PM) routine of Access and Transport nodes on the field, including battery, call test, Nodes, microwave measurements, safety audit, LOS verification, and site housekeeping.
  • Responsible for site safety, performing site safety audits and maintenance.
  • Troubleshoot and restore field Access and Transport service issues, including minor/major/critical/service degradation.
  • Replacing field Access and Transport faulty parts and engaging rigging crew when required.
  • Execute Transport WO, including parameter and configuration changes (preparing transmission for new sites).
  • Manage field warehouse and warehousing, including RMA on faulty parts.
  • Participate in on-call scheduling and emergency staff augmentation and extended hours (overtime).
  • Field work includes working in heights, such as rooftop, remote areas, and night work.
  • Working on ground equipment underneath towers (no climbing required or allowed beyond 10 feet).
  • Participate in special projects, such as MW swap, Access lay-over, SW upgrade, Battery upgrade, and others.
  • Attend group meetings and collaboration with other groups.
  • Participate in skill and knowledge upgrade (in-house/vendor).
  • Ability to work in indoor/outdoor environments that can be physically demanding and withstand varied inclement weather conditions. Must regularly lift and/or move up to 40 pounds.

Qualifications

  • Knowledgeable in LTE and 5G network acceptance, testing, and maintenance. Experience with Nokia LTE/5G is an asset.
  • Graduate of a recognized telecommunications institution as a Telecommunications Systems Technician, Engineering, or equivalent.
  • Familiarity with test equipment and tools (BERT, spectrum analyzer, PIM tester, fiber optic tools, battery tester, etc.).
  • Experience with Ethernet/IP routing & switching, DC power plants, microwave radio, etc.
  • Valid driver's license.

Additional Information

  • Take advantage of a customizable health & dental benefits program and opportunities for company-matched pension (according to position).
  • Promote your health with the wellness program, which focuses on physical, psychological, financial, and social health.
  • Benefit from the Employee Assistance Program for you and your family, including Virtual Healthcare.
  • Participate in projects that make an impact and take on challenges that will allow you to surpass yourself.
  • Develop your full potential and imagine what you can become within Groupe TVA's family through our various career opportunities.

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