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Wireless Field Operations Specialist

2 months ago

Lethbridge, Alberta, Canada Freedom mobile Full time
Job Summary

We are seeking a highly skilled Wireless Senior Field Operations Specialist to join our team at Freedom Mobile. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our wireless network in Lethbridge, Medicine Hat, and surrounding areas.

Key Responsibilities
  • Perform network maintenance and troubleshooting to ensure optimal network performance.
  • Conduct site acceptance and testing for new or upgraded sites, including transport site acceptance and testing.
  • Perform preventive maintenance on access and transport nodes, including battery testing and site housekeeping.
  • Identify and resolve field service issues, including minor, major, and critical issues.
  • Manage field warehouse and warehousing, including RMA for faulty parts.
  • Participate in on-call scheduling and emergency staff augmentation.
Requirements
  • Knowledgeable in LTE and 5G network acceptance, testing, and maintenance.
  • Graduate of a recognized telecommunications institution as a Telecommunications Systems Technician, Engineering, or equivalent.
  • Familiarity with test equipment and tools, including BERT, spectrum analyzer, PIM tester, and fiber optic tools.
  • Valid driver's license.
What We Offer
  • Customizable health and dental benefits program.
  • Company-matched pension plan.
  • Wellness program focusing on physical, psychological, financial, and social health.
  • Employee Assistance Program for you and your family, including Virtual Healthcare.

We value your uniqueness and are committed to creating an inclusive workplace that reflects the diversity of our community. We strive to provide a work environment where each individual can realize their full potential.