Delivery Executive

4 weeks ago

Ottawa, Ontario, Canada Fujitsu Full time

The role of Delivery Executive at Fujitsu involves leading various projects at a program level, engaging all service lines across the organization as required, and/or building the delivery subcontract relationship necessary to deliver on our commitments.

Key Responsibilities:

Financial Management:

  • Deep understanding of the service line financials (revenue, cost, margin), including underlying components that drive margin growth/decline
  • Proactively steer the direction of the financials to achieve targets
  • Complete accountability and responsibility for the understanding, documenting, and reporting on the cost base of the services
  • Accurately forecast business results based on leading/trailing indicators

Practice Management:

  • Proactively assess Canada's needs and recognize the need for a new (or revised) offering, working collaboratively with our sales teams to secure future Tranche work
  • Articulate Fujitsu's value propositions and represent Fujitsu at Steering Committee meetings and client engagements
  • Build, and/or maintain, the right delivery capabilities through skill development, talent acquisition, or external partners

Sales Collaboration:

  • Engages with our sales teams and clients to enlist interest in our offerings/capabilities
  • Work with other DTS leaders, Finance, and Sales organizations to ensure that services, and associated standards, are well defined, documented, and maintained, and can be both architected and delivered in a consistent, well-understood way

Talent Management:

  • Provide leadership toward the achievement of vision, strategy, and objectives
  • Assess, grow, and change talent as necessary to achieve business objectives
  • Ensure workforce planning is aligned to current and future direction
  • Coach and lead teams to help them deliver the prescribed service to the client, fulfilling client's business requirements. Maintains technical oversight of the service through its service life to ensure continued integrity, alignment to client need, and continuous service improvement

Capability Development:

  • Understands the skills/capabilities needed to deliver the service line offerings
  • Proactively manages the skill mix needed to grow the business, while balancing the need to achieve service line financial objectives
  • Ability to look ahead so we can proactively manage skill development in advance of Canada's needs

Client Management:

  • Build trusted client relationships and ensures that we proactively communicate status and innovation through service delivery
  • Balances the needs of the client with the need to deliver on our business commitments
  • Fully accountable and responsible for delivering your services as defined in contracts with clients, backed up with status reports

Organizational Leadership:

  • Structure an organization and assign the right team to achieve committed business results

Requirements:

  • 20+ years related experience in the application modernization business
  • Extensive technical knowledge in different areas such as Agile methods and technologies
  • Strong experience with Public Sector federal accounts, preferably in the Social Services or Social Security domain
  • Experience leading large, transformative programs in a Public Sector Environment, Major Crown Project experience preferred
  • Cloud Migration Life Cycle experience at large companies (with portfolios of a minimum of 100-200 applications)
  • Experience in partnering with sales and the business to create a strong collaborative market presence that will ensure success in market awareness and sales execution
  • Success in delivering large, complex application transformation initiatives
  • Experience of operating in a large, complex, and changing environment
  • Proven track record of managing executive-level client relationships
  • Strong record in mentoring and coaching our talent to develop and grow
  • Willing to travel extensively to see customers face to face

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