Customer Service Manager

1 month ago


Calgary, Alberta, Canada Foot Locker Full time
Overview

In the role of Customer Service Manager at Foot Locker, you will be responsible for leading your store team to deliver exceptional customer service. Your goal will be to ensure high levels of customer satisfaction by being knowledgeable about all products offered and working collaboratively with coworkers to provide excellent sales service.

This is an exciting opportunity for a motivated individual who is passionate about delivering sales, customer experience, merchandising, visual, and operational expectations. As a partner between customers, sales associates, and store leadership, you will play a key role in maintaining a positive and inclusive work environment.

The ideal candidate will have demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting. You should be confident and comfortable engaging customers to deliver an elevated experience. Additionally, you will be motivated to achieve great results due to your enthusiasm for interacting with customers and athletic products.

You will be responsible for coaching and motivating your team to drive sales that deliver exceptional customer service. This includes ensuring high levels of customer satisfaction by being knowledgeable on all products offered and teaming up with co-workers to provide excellent sales service. You will also be expected to deliver sales, customer experience, merchandising, visual, and operational expectations.

To succeed in this role, you will need strong cognitive and mathematical skills, including problem analysis, decision making, and financial analysis. A high level of ethics, values, integrity, and trust is essential. Flexible availability, including nights, weekends, and holidays, is required.

The benefits package includes 30-50% employee discount, paid time off, life, medical, and dental coverage, defined contribution plan, stock purchase plan, and development and advancement opportunities. The estimated salary for this position is $43,500 per year.

  • Calgary, Alberta, Canada MOCHANIC'S AUTO SERVICE Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at MOCHANIC'S AUTO SERVICE.ResponsibilitiesRespond to Customer Inquiries: Provide timely and accurate information to customers regarding their services, addressing any concerns or issues they may have.Arrange Billing and Refunds: Efficiently...


  • Calgary, Alberta, Canada Startec Compression & Process and Startec Service Full time

    Position OverviewWe are seeking a skilled and organized Customer Service Ambassador to join our team at Startec Corporate Services in Calgary, Alberta. As the first point of contact for our company, you will provide exceptional customer service to all visitors and callers.


  • Calgary, Alberta, Canada Equity Technologies Ltd. Full time

    Job TitleCustomer Service ManagerAbout the RoleWe are seeking a highly skilled Customer Service Manager to join our team at Equity Technologies Ltd. As a key member of our retail establishment, you will be responsible for supervising staff, assigning sales workers to duties, and ensuring excellent customer service.ResponsibilitiesSupervise staff and assign...


  • Calgary, Alberta, Canada Calgary Co-op Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Operations Manager to join our team at Calgary Co-op. This is an exciting opportunity for a motivated individual to lead our customer service operations and drive business growth.Job SummaryThe Customer Service Operations Manager will be responsible for overseeing the day-to-day...


  • Calgary, Alberta, Canada Petro Canada and A&W Full time

    About the RoleWe are seeking a highly skilled Customer Service Manager to join our team at Petro Canada and A&W. As a key member of our management staff, you will be responsible for overseeing the daily operations of our retail store, ensuring exceptional customer service, and leading a team of sales workers.


  • Calgary, Alberta, Canada Hotel Arts Full time

    Job DescriptionHotel Arts is a unique hospitality team seeking a seasoned Customer Service Manager to oversee our outlets, Yellow Door Bistro & Freestyle Social Club.We need an experienced professional with a passion for delivering exceptional customer experiences. Our fast-paced environment and creative menu will challenge even the most skilled service...

  • Service Manager

    4 weeks ago


    Calgary, Alberta, Canada Startec Compression & Process and Startec Service Full time

    Startec Compression & Process and Startec Service are currently seeking an experienced Service Manager - Operations Leader to join our team at our Calgary location. This is a full-time, salaried position with competitive wages, opportunities for growth, and a dynamic work environment.About the RoleThe successful candidate will play a pivotal role in ensuring...


  • Calgary, Alberta, Canada Fair Waves Coffee Inc Full time

    Job Title: Customer Service Manager - Retail OperationsWe are seeking a highly skilled and experienced CUSTOMER SERVICE MANAGER - RETAIL OPERATIONS to join our team at Fair Waves Coffee Inc. The successful candidate will be responsible for overseeing the day-to-day operations of our retail store, ensuring exceptional customer service, and driving sales...


  • Calgary, Alberta, Canada European Spa Ltd Full time

    Job DescriptionWe are seeking a highly skilled Senior Customer Service Manager to join our team at European Spa Ltd. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and wants to grow their career with our company.Job ResponsibilitiesSales and Team Management: As a Senior Customer Service Manager, you will be...


  • Calgary, Alberta, Canada nyla beauty supply Full time

    We are seeking a highly skilled Customer Service Manager to lead our sales and operations team at Nyla Beauty Supply.As a key member of our management team, you will be responsible for supervising staff, assigning duties, hiring and training new employees, and managing day-to-day operations.You will oversee the sales floor, ensuring that all customers...


  • Calgary, Alberta, Canada MOCHANIC'S AUTO SERVICE Full time

    About the RoleWe are seeking a highly skilled Automotive Service Consultant to join our team at Mochanic's Auto Service. As an Automotive Service Consultant, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of care.Key ResponsibilitiesProvide information to customers regarding...


  • Calgary, Alberta, Canada MOCHANIC'S AUTO SERVICE Full time

    We are seeking an experienced and skilled Automotive Service Consultant to join our team at Mochanic's Auto Service. As a key member of our service department, you will be responsible for providing exceptional customer service, ensuring timely completion of repairs, and maintaining a positive dealership image.About the RoleThe ideal candidate will have 1-2...


  • Calgary, Alberta, Canada MK Auto Group Full time

    About MK Auto GroupMK Auto Group is a leading provider of automotive repair, servicing and customization services. With a diverse portfolio of companies, we employ over 200 staff members serving multiple CARSTAR Collision stores in the Calgary area.As a Customer Service Representative with MK Auto Group, you will be responsible for creating a positive first...


  • Calgary, Alberta, Canada Quesada Full time

    Job SummaryWe are seeking an experienced Customer Service Manager to oversee the food and beverage operations at Quesada. In this role, you will be responsible for ensuring that customers receive excellent service, while also managing staff, inventory, and finances.About the JobThe ideal candidate will have a strong background in customer service, with...


  • Calgary, Alberta, Canada CERTIFIED ASBESTOS REMOVAL & RESTORATION INC. Full time

    We are seeking a highly skilled Customer Service Operations Manager to join our team at Certified Asbestos Removal & Restoration Inc. in an exciting opportunity that offers a competitive salary of $60,000 - $80,000 per year.About the RoleThis is a full-time position that requires 40 hours of work per week with a permanent work term. The ideal candidate will...


  • Calgary, Alberta, Canada Equation Staffing Solutions Full time

    Job Title: Customer Service AssociateWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Associate. In this role, you will be responsible for providing exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Respond to client inquiries and...


  • Calgary, Alberta, Canada City of Calgary Full time

    The City of Calgary is committed to providing exceptional customer service to its citizens. As an Operational Service Representative, you will play a key role in achieving this goal by responding to a high volume of citizen queries on a wide range of topics. Your duties will include:Responding to citizen inquiries via telephone, email, and web inquiries in a...


  • Calgary, Alberta, Canada Garage111 Performance Ltd. Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at Garage111 Performance Ltd.Job SummaryThe successful candidate will be responsible for providing exceptional customer service, managing schedules, and ensuring seamless communication with clients. This is an excellent opportunity for...


  • Calgary, Alberta, Canada Pacific Hut Bakery Full time

    Pacific Hut Bakery is seeking a highly organized and detail-oriented Customer Service Coordinator to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing contracts, and maintaining accurate records.The ideal candidate will have excellent communication skills, both written and...


  • Calgary, Alberta, Canada Citi Pharmacy Full time

    At Citi Pharmacy, we are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. This role will be responsible for providing exceptional customer service, operating cash registers, managing inventory, and performing various administrative tasks.About the RoleThis is a full-time position, with an estimated salary of...