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Automotive Service Consultant

2 months ago

Calgary, Alberta, Canada MOCHANIC'S AUTO SERVICE Full time

We are seeking an experienced and skilled Automotive Service Consultant to join our team at Mochanic's Auto Service. As a key member of our service department, you will be responsible for providing exceptional customer service, ensuring timely completion of repairs, and maintaining a positive dealership image.

About the Role

The ideal candidate will have 1-2 years of experience in a similar role and possess excellent communication skills. You will be working closely with customers, technicians, and other staff members to ensure seamless communication and efficient repair processes.

In this role, you will be responsible for:

  • Providing outstanding customer service and addressing customer inquiries in a professional and courteous manner.
  • Ensuring accurate and timely completion of repairs, including billing and payment processing.
  • Collaborating with technicians to diagnose and resolve complex issues.
  • Maintaining accurate records and reports to support business operations.
Requirements

To be successful in this role, you must have:

  • 1-2 years of experience in a similar role or relevant industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong analytical and problem-solving skills.
  • Proficiency in computer software and applications, including Microsoft Office and inventory management systems.
What We Offer

In return for your expertise and dedication, we offer a competitive salary of $45,000 - $55,000 per year, depending on experience. Additionally, you will enjoy a comprehensive benefits package, including medical, dental, and vision coverage, as well as a generous paid time off policy.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience.