Customer Service Manager

2 weeks ago


Calgary, Alberta, Canada Equity Technologies Ltd. Full time
Job Title

Customer Service Manager

About the Role

We are seeking a highly skilled Customer Service Manager to join our team at Equity Technologies Ltd. As a key member of our retail establishment, you will be responsible for supervising staff, assigning sales workers to duties, and ensuring excellent customer service.

Responsibilities
  • Supervise staff and assign tasks to ensure efficient operations.
  • Hire and train new staff or arrange for their training.
  • Authorize payments and manage inventory.
  • Sell merchandise and resolve customer complaints.
  • Prepare reports on sales volumes and personnel matters.
Requirements
  • 3-4 years of experience in a similar role.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work under pressure.
  • Fast-paced environment with attention to detail.
Benefits
  • Disability benefits and health care plan.
  • Life insurance and free parking available.
Estimated Salary

$45,000 - $60,000 per year, depending on experience.



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