Field Service Manager

4 weeks ago


Montreal, Quebec, Canada Multiquip Inc Full time

Job Summary

We are seeking a highly skilled Field Service Manager to join our team at Multiquip Inc. As a Field Service Manager, you will be responsible for managing the day-to-day service operations for MQ Construction and Power Generation Equipment, scheduling customer training, customer inquiries, and reporting/monitoring of product issues in the field.

Key Responsibilities

  • Manage the service operations for MQ Construction and Power Generation Equipment
  • Schedule customer training and respond to customer inquiries
  • Report and monitor product issues in the field
  • Act as a liaison with customers, MQ service centers, and MQ Product Managers
  • Develop and maintain the MQ Authorized Service Center network
  • Process product warranty claims
  • Assist in the development of training material
  • Provide timely and accurate information to Product Managers

Requirements

  • 3-5 years of related electrical, hydraulic, and mechanical experience
  • Ability to travel up to 80% of the time
  • Fluency in English and French
  • Ability to read and analyze electrical and hydraulic schematics
  • Ability to write technical reports and business correspondence

Benefits

  • Base salary $90,000 USD
  • Company vehicle provided
  • Company credit card for business expenses
  • Generous paid time off
  • Excellent benefits package

Multiquip Inc. is an Equal Opportunity Employer and welcomes applications from diverse candidates.


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