Digital Experience Strategy Manager

3 weeks ago


Old Toronto, Canada Loblaw Digital Full time

Transform the Digital Landscape with Loblaw Digital

We are seeking a seasoned Digital Experience Strategy Manager to join our team at Loblaw Digital. As a key member of our PC Optimum digital team, you will be instrumental in redefining the digital loyalty experience.

About the Role

The Digital Experience Strategy Manager will lead the integration of PC Optimum within various lines of businesses and retail banners by collaborating with a multi-stakeholder group to deliver integrated digital strategies that drive key objectives and targets for the loyalty program.

Responsibilities

  • Develop and execute a comprehensive digital experience strategy to drive business results.
  • Collaborate with cross-functional teams to optimize the editorial strategy & playbook for the app and website.
  • Lead the integration between PC Optimum and all lines of businesses across the LCL organization.
  • Manage key stakeholders across different areas of Loblaw Digital and LCL for various programs and initiatives.
  • Contribute to the product roadmap by triangulating customer insights, business needs, and industry trends.

Requirements

  • 3+ years of experience in managing and designing online experiences.
  • Proven ability to build relationships easily and collaborate with large, cross-functional teams.
  • Strong analytical skills and ability to derive insights from data.
  • Organized and self-directed with excellent communication skills.
  • Experience creating compelling presentations for senior leadership audiences.

Why Join Us

At Loblaw Digital, we're transforming the way Canadians shop and experience our digital platforms. If you're passionate about digital experiences, customer-centric design, and collaboration, we'd love to hear from you.



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