Amazon Account Specialist

4 days ago

Toronto, Ontario, Canada Seller Interactive Full time
About the Job

We are seeking an experienced Amazon Account Specialist to join our team at Seller Interactive. As an Amazon Account Specialist, you will be responsible for managing a portfolio of up to 15 accounts on Amazon, demonstrating strong organizational and multitasking skills.

Key Responsibilities
  1. Efficiently manage backend tasks for a portfolio of up to 15 accounts on Amazon.
  2. Collaborate closely with Brand Strategists to implement effective strategies and ensure seamless execution.
  3. Assist in the development and execution of backend strategies to optimize product listings, enhance discoverability, and drive sales.
  4. Maintain clear and consistent communication with clients via email, addressing their inquiries, providing updates, and managing expectations.
  5. Take ownership of assigned responsibilities, demonstrating a proactive approach to problem-solving and task completion.
  6. Monitor and analyze key performance metrics, identifying trends and recommending appropriate adjustments to improve account performance.
  7. Stay updated with Amazon's policies, guidelines, and best practices to ensure compliance and maximize account potential.
  8. Leverage knowledge of Amazon and Walmart ecosystems to drive growth and deliver exceptional results for clients.
  9. Utilize tools such as Helium 10 and Jungle Scout to gather insights, conduct keyword research, and optimize listings effectively.
  10. Contribute to team meetings and discussions, sharing insights, challenges, and opportunities to foster a collaborative environment.
Requirements
  • Bachelor's degree in a relevant field or equivalent work experience.
  • 1-3 years of hands-on experience working with Amazon and/or Walmart marketplace management, ideally in a backend or account management capacity.
  • Strong understanding of e-commerce, online marketplace dynamics, and digital marketing principles.
  • Proficiency in using Helium 10, Jungle Scout, or similar tools for product research and optimization.
  • Exceptional organizational skills with the ability to manage multiple accounts and tasks simultaneously.
  • Excellent written and verbal communication skills, particularly in client communication via email.
  • Proficiency in MS Office.
  • Detail-oriented mindset with a focus on delivering high-quality work and meeting deadlines consistently.
  • Proven ability to work effectively in a remote setting and willingness to work from 9:00 AM to 5:00 PM EST.
  • Commitment to abide by our time tracking system to accurately record and report work hours.
  • Analytical mindset with the capability to interpret data and generate actionable insights.
  • Adaptability and eagerness to stay updated with the latest trends and changes in the e-commerce landscape.
  • Positive attitude, strong work ethic, and a solution-driven approach to challenges.

What's in it for you?

  • 100% remote work, no commute.
  • Full exposure and training in your field while having the autonomy to unleash your skills.
  • Fun and empowering working environment.
  • Career and character growth opportunities.
  • Stable job opportunity.
  • Open communication.
  • Access to Company Apps and Tools that are effective for Productivity, Communication and Collaboration.
  • Flexible time.
  • On-time payment bi-weekly.

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