Client Care Support Specialist
4 weeks ago
Access Information Management is a leading provider of records and information management services, serving clients across the globe.
Job SummaryWe are seeking a highly skilled Client Care Support Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through timely and effective resolution of customer inquiries.
Key Responsibilities- Respond to customer inquiries via phone and email, providing accurate and timely information on order fulfillment, services, and work orders.
- Create and manage client work orders, ensuring seamless communication with our operations team.
- Triage cases and work orders in Salesforce, ensuring efficient resolution and customer satisfaction.
- Conduct database research to resolve missing client containers, files, or tapes, and maintain client contact.
- Perform other tasks and projects as assigned by the Manager.
- At least six months of customer service experience, preferably in a call center environment.
- Proficiency in using software applications, including Salesforce, Total Recall, FileBRIDGE, and SAP.
- Excellent oral and written communication skills, with a strong command of grammatically correct English.
- High School Diploma or equivalent required.
- Competitive hourly pay
- Medical, dental, vision, and life insurance
- Paid vacation, sick, and personal days
- Retirement program with company match
- Training and growth opportunities
- Remote work arrangement
-
Community Support Specialist
3 weeks ago
Victoria, British Columbia, Canada BeConnected Support Services LTD Full timeJob Title: Community Support SpecialistAbout the Role:Job Summary: We are seeking a skilled Community Support Specialist to join our team at BeConnected Support Services LTD.Job Responsibilities:Assess client's relevant skill strengths and development needsPrepare reports or case historiesImplement life skills workshopsAppraise clients' needs or eligibility...
-
Technical Support Specialist
3 weeks ago
Victoria, British Columbia, Canada Blackman Support Services Ltd. Full timeJob Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Blackman Support Services Ltd. The successful candidate will provide technical assistance and support to our clients, ensuring their computer systems and software are running smoothly.Key Responsibilities:Respond to client...
-
Community Support Specialist
2 days ago
Victoria, British Columbia, Canada BeConnected Support Services LTD Full timeJob DescriptionWe are seeking a dedicated Community Support Specialist to join our team at BeConnected Support Services LTD.About the RoleThis is a permanent, 35-hour per week position that involves working with clients in various settings, including group homes and halfway houses. As a Community Support Specialist, you will play a vital role in providing...
-
Technical Support Specialist
3 weeks ago
Victoria, British Columbia, Canada Blackman Support Services Ltd. Full timeJob Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Blackman Support Services Ltd. The successful candidate will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and maintaining a high level of customer...
-
Technical Support Specialist
4 weeks ago
Victoria, British Columbia, Canada Blackman Support Services Ltd. Full timeJob Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Blackman Support Services Ltd. The successful candidate will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and maintaining a high level of customer...
-
Technical Support Specialist
3 weeks ago
Victoria, British Columbia, Canada Blackman Support Services Ltd. Full timeJob Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Blackman Support Services Ltd. The successful candidate will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and maintaining a high level of customer...
-
Technical Support Specialist
3 weeks ago
Victoria, British Columbia, Canada Blackman Support Services Ltd. Full timeAt Blackman Support Services Ltd., we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems.Key ResponsibilitiesTechnical Support: Respond to users experiencing difficulties with computer...
-
Technical Support Specialist
1 week ago
Victoria, British Columbia, Canada Blackman Support Services Ltd. Full timeAbout the RoleWe are seeking an experienced Technical Support Specialist to join our team at Blackman Support Services Ltd.Job SummaryThis is a permanent position with a salary of approximately $60,000 - $80,000 per year. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with...
-
Client Care Specialist
4 weeks ago
Victoria, British Columbia, Canada WSAudiology Full timeWe are seeking a highly skilled Client Care Specialist to join our team at WSAudiology. As a key member of our client-facing team, you will be responsible for providing exceptional customer service and support to our patients.Key Responsibilities:Act as the primary point of contact for patients, answering phone calls, scheduling appointments, and greeting...
-
Trusted Home Support Specialist
6 days ago
Victoria, British Columbia, Canada Lucia Richardson Home Care Full timeAt Lucia Richardson Home Care, we are seeking a dedicated and compassionate Trusted Home Support Specialist to join our team. As a key member of our care team, you will play a vital role in providing exceptional support to our clients in the comfort of their own homes.About the RoleThis is a full-time permanent position, working 40 hours per week, with an...
-
Technical Support Specialist
4 weeks ago
Victoria, British Columbia, Canada Blackman Support Services Ltd. Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Blackman Support Services Ltd. The successful candidate will provide technical assistance and support to our clients, ensuring they receive the best possible service.Key ResponsibilitiesProvide technical support and assistance to clients via phone, email, and...
-
Technical Support Specialist
4 weeks ago
Victoria, British Columbia, Canada Blackman Support Services Ltd. Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Blackman Support Services Ltd. The successful candidate will provide technical assistance and support to our clients, ensuring their computer systems and networks are running smoothly and efficiently.Key ResponsibilitiesRespond to user inquiries and resolve technical...
-
Client Service Support Specialist
3 days ago
Victoria, British Columbia, Canada Lifemark Full timeAbout ViewpointViewpoint is the leading provider of high-quality, defensible independent medical assessments. With a network of over 1,700 experienced and well-credentialed medical, psychological, and allied health professionals across Canada, we deliver timely access to expert services.Your Role: Client Service Support SpecialistYou will be the first point...
-
Client Care Specialist
4 weeks ago
Victoria, British Columbia, Canada Royal Bank of Canada Full timeJob Title: Client Care AdvisorJob Summary:This exciting opportunity calls on your exceptional client-focused sales expertise and natural problem-solving skills to maximize each client interaction. As a Client Care Advisor, you will help clients with their everyday banking needs, provide expert advice, and collaborate with RBC partners to help clients achieve...
-
Community Support Specialist
2 weeks ago
Victoria, British Columbia, Canada ProHumana Consulting & Support Services inc. Full timeJob Summary:ProHumana Consulting & Support Services inc. is seeking a highly skilled and compassionate Community Support Specialist to provide in-home support to individuals living independently in the community. This is a casual position that offers a competitive hourly rate of $23.00-$26.00.Key Responsibilities:• Provide personal care and support with...
-
Nail Care Specialist
4 weeks ago
Victoria, British Columbia, Canada Amazing Nails Full timeNail Care Specialist Job DescriptionWe are seeking a skilled Nail Care Specialist to join our team at Tech Nails Salon Langley. As a Nail Care Specialist, you will be responsible for providing exceptional nail care services to our clients, including manicures, pedicures, and nail enhancements.Key Responsibilities:Provide custom nail designs and...
-
Technical Support Specialist
1 week ago
Victoria, British Columbia, Canada Blackman Support Services Ltd. Full timeJob Title:Technical Support AnalystJob Summary:We are seeking a skilled Technical Support Analyst to join our team at Blackman Support Services Ltd. The successful candidate will be responsible for providing technical assistance and support to our clients, ensuring they receive high-quality service.Key Responsibilities:Technical Support: Provide technical...
-
Victoria, British Columbia, Canada Lucia Richardson Home Care Full timeWe are seeking a reliable and empathetic Home Care Assistant to join our team at Lucia Richardson Home Care. In this role, you will provide high-quality care and support to our clients in the comfort of their own homes.About the RoleAs a Home Care Assistant, you will be responsible for administering personal care and daily living tasks, such as bathing,...
-
Technical Support Specialist
4 weeks ago
Victoria, British Columbia, Canada Blackman Support Services Ltd. Full timeJob SummaryWe are seeking a highly skilled Technical Support Analyst to join our team at Blackman Support Services Ltd. As a Technical Support Analyst, you will be responsible for providing technical assistance and support to our clients and internal teams. This is a permanent position with a 40-hour workweek.Key ResponsibilitiesRespond to technical issues...
-
Healthcare Support Specialist
4 weeks ago
Victoria, British Columbia, Canada Comfort Keepers victoria Full timeAt Comfort Keepers Victoria, we are seeking a skilled Healthcare Support Specialist to join our team. As a Healthcare Support Specialist, you will provide high-quality care to our clients in the comfort of their own homes. Your primary responsibilities will include:Key ResponsibilitiesAssisting with daily living activities, such as bathing, dressing, and...