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Service Advisor

2 months ago

Ajax, Ontario, Canada Ajax Nissan-Infiniti Full time

**Job Opportunity at Ajax Nissan-Infiniti**

Ajax Nissan-Infiniti, a leading automotive dealership, is seeking a skilled Service Advisor to join their team. As a key member of the Service department, the Service Advisor plays a crucial role in ensuring a seamless customer experience.

**Responsibilities:**

  • Coordinate the service process, ensuring efficient and accurate diagnosis of reported problems.
  • Meet and greet customers, providing exceptional service and building strong relationships.
  • Utilize CDK software to manage service operations.
  • Make repair and preventative maintenance recommendations, aligning with customer needs and preferences.
  • Follow up with customers to ensure their expectations are met or exceeded.
  • Maintain accurate documentation, including work orders, invoices, and reports.
  • Adhere to organizational safety standards and protocols.
  • Work flexible hours, including evenings and weekends, as needed.

**Requirements:**

  • Minimum 1 year of experience in a similar role.
  • Preferably, experience in the automotive industry.
  • Excellent communication and interpersonal skills.
  • Attention to detail and a positive attitude.
  • Ability to work efficiently in a fast-paced environment.

**What We Offer:**

  • Competitive compensation packages.
  • A collaborative team environment and family-like atmosphere.
  • Supportive work environment and opportunities for growth.
  • Health and wellness initiatives.
  • Community involvement activities.
  • Exciting company events and employee recognition programs.

Ajax Nissan-Infiniti is committed to providing a dynamic and inclusive work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.