Experienced Parts Advisor

5 months ago

Ajax, Canada BMW Durham Full time

**Join Our Team as a BMW Parts Advisor**

Are you a passionate and experienced Parts Advisor looking for a new challenge? BMW Durham is seeking a highly motivated individual to join our team as a Parts Advisor. As an essential part of our dealership, you will play a crucial role in delivering exceptional customer service and ensuring the smooth operations of our parts department.

**Key Responsibilities**:

- **Parts Expertise**: Assist customers and Technicians in selecting and ordering the correct parts for their BMW & MINI vehicles, utilizing BMW's electronic parts catalog and other resources for accurate identification.
- **Inventory Management**: Maintain precise inventory records and optimal stock levels to ensure timely availability of parts for repairs.
- **Quality Assurance**: Receive and inspect incoming parts to ensure they meet quality standards, and properly label and store them.
- **Returns and Warranties**: Process parts warranties and returns in adherence to BMW policies while upholding customer satisfaction.
- **Customer Relationships**: Develop and nurture positive customer relationships through excellent communication and service skills.
- **Collaboration**: Work closely with Service Advisors, Technicians, and the Parts Manager to facilitate a seamless repair process.

**Qualifications**:

- **Experience**: A minimum of 2 years in a Parts Advisor role, preferably within an automotive dealership environment.
- **Communication**: Exceptional verbal and written communication skills.
- **Passion**: Genuine enthusiasm for BMW vehicles and a proven track record as a Parts Advisor.
- **Team Player**: Ability to excel in a fast-paced, team-oriented setting.
- **Tech-Savvy**: Experience with BMW's electronic parts catalog and dealership management systems (preferred).

**Benefits**:

- Performance Bonus
- Dental care
- Life insurance
- Vision care

**Flexible Schedule**: 8-hour shifts, Monday to Friday, with rotating weekends

**Compensation**: Competitive salary starting from $50,000 per year.

**Additional Pay**: Bonus and commission opportunities.

**Career Growth**: Room for advancement within a supportive and collaborative work environment.

**Location**: Applicants must be able to commute or relocate to Ajax, ON before starting work.

Our Company is committed to being responsive to the diverse needs of its employees, customers and others, including those with disabilities, by striving to prevent and remove barriers to accessibility. The Company will provide support in its recruitment process to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs.

Pay: From $55,000.00 per year

**Benefits**:

- Dental care
- Life insurance
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

**Experience**:

- Parts Department: 2 years (required)
- CDK: 2 years (preferred)

Work Location: In person

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