Automotive Service Advisor

6 months ago


Ajax, Canada Ajax Automotive Services Ltd. Full time

**About us**

Ajax Automotive Services, is a full service automotive repair facility in the heart of Ajax, Ontario. We have been a part of the community since 1979. As a second generation family owned, and run business, we pride ourselves on honest, and quality service, which has helped us to become the successful repair facility we are today. We service all makes, and models of passenger vehicles, and light trucks..

**What we're looking for**:
We're looking for a new team member to take on the busy role of Service Advisor

Experience with shop management systems such as Mitchell1, would be considered an asset, but not required.

As a family owned business, we're looking for a friendly, yet professional individual that works well with an established team of technicians, and office staff.

**A day in the life of our Service Advisor**:

- Schedule service appointments accordingly, using Mitchell1 scheduler
- Manage service schedule per labour times using Mitchell labour guide
- Provide customers with thorough vehicle service information, including pricing, and estimated service times, and detailed repair information. Ensure customers are updated throughout the day.
- Delegate jobs to technicians per service schedule
- Maintain constant communication with technicians, and manage shop productivity, and organization.
- Order parts, and supplies per technician reports
- Maintain positive business relationships with parts suppliers
- Create customer profiles, vehicle service history, and customer invoices using Mitchell1 shop data management system.
- Accept payment from customers using point of sale machine.
- Monitor in house parts, shop supplies, and inventory, and order stock as required
- Process parts, and labour warranties accordingly
- Keep office areas clean, and organized.

Pay: $50,000.00-$61,075.00 per year

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 10 hour shift
- Monday to Friday

**Experience**:

- service advisor: 2 years (preferred)

Work Location: In person


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