Front Desk Hospitality Associate

1 week ago


Fort Saskatchewan, Alberta, Canada Yogesh Hospitality Ltd Full time

Job Summary: We are seeking a highly organized and customer-focused Front Desk Agent to join our team at Yogesh Hospitality Ltd. As a Front Desk Agent, you will be responsible for providing exceptional guest service, managing room reservations, and maintaining a smooth front desk operation.

Key Responsibilities:

  • Register arriving guests and assign rooms in a timely and efficient manner.
  • Process guests' departures, calculate charges, and receive payments.
  • Provide information on hotel facilities and services to guests.
  • Maintain an inventory of vacancies, reservations, and room assignments.
  • Clerical duties, including faxing, filing, and photocopying.
  • Answer telephone calls and relay messages to guests and staff.
  • Provide exceptional customer service to guests and respond to their needs in a professional and courteous manner.

Requirements:

  • Secondary (high) school graduation certificate.
  • 7 months to less than 1 year of experience in a similar role.
  • Ability to work in a fast-paced environment and stand for extended periods.
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and maintain confidentiality.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and growing company.
  • Professional development and training opportunities.


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