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Bilingual Office Coordinator

2 months ago

Montreal, Quebec, Canada IO Solutions Contact Center Full time

Job Overview

IO Solutions Contact Center is seeking a skilled Bilingual Receptionist to join its team. This full-time opportunity offers stability and regular hours, with a competitive salary of $45,000-$60,000 per year.

About the Role

The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and supporting administrative tasks. This includes answering phone calls, taking messages, distributing mail, welcoming visitors, and ensuring access security protocols are respected.

Key Responsibilities

  • Answer phone calls and respond to inquiries
  • Take messages and forward them to recipients
  • Distribute incoming mail and packages
  • Welcome and direct visitors
  • Ensure access security protocols are respected
  • Manage loan of equipment and access cards
  • Manage billing for lost equipment
  • Assist Human Resources with administrative tasks
  • Perform any other related tasks as required

Requirements

To succeed in this role, you will need:

  • Fluently bilingual (English and French)
  • Ability to multi-task and prioritize tasks
  • Knowledge of Office suite (Microsoft Word, Excel, etc.)
  • Excellent oral and written communication skills
  • Neat and professional appearance
  • Dynamic and cheerful demeanor
  • Punctual and reliable
  • Good organizational and discretion skills

What We Offer

  • Competitive salary
  • Stability and regular hours
  • A dynamic and welcoming work environment
  • 100% reimbursement of public transport costs
  • Employee discounts with IO Solutions partners